With Locobuzz Social CX Connector Salesforce users can seamlessly map their customer concerns and queries to the CRM and improve their response rate as well as direct resolutions.
Trusted by the best in the business
Move from Studio to Suite
Locobuzz Social CX Connector empowers you to manage every aspect of social media, directly within Salesforce.
Streamline Workflows
Social inquiries automatically transform into actionable cases within Salesforce! Locobuzz seamlessly maps information to relevant fields, streamlining your workflow.
Eliminate Platform Switching
Respond to customers directly on their preferred social channels, all within your familiar Salesforce interface. No more platform hopping required!
Gain Instant Clarity
Cut through the noise, get straight to the point on customer issues with Locobuzz's Ticket Summarisation. Enable your team to take swift action.
Respond with AI
Receive suggested replies for customer inquiries for fast and accurate responses from your knowledge base
Move from Studio to a Suite
The Locobuzz Social CX Connector empowers you to manage every aspect of social media directly within Salesforce.
What can you achieve with Locobuzz?
Streamline Workflows
Social inquiries automatically transform into actionable cases within Salesforce! Locobuzz seamlessly maps information to relevant fields, streamlining your workflow.
Gain Instant Clarity
Cut through the noise, get straight to the point on customer issues with Locobuzz's Ticket Summarisation. Enable your team to take swift action.
Eliminate Platform Switching
Respond to customers directly on their preferred social channels, all within your familiar Salesforce interface. No more platform hopping required!
Respond with AI
Ensure fast, accurate responses with AI-powered suggested replies to customer inquiries, drawing from your existing knowledge base.
Locobuzz Social CX Connector for Every Industry
Aviation
India’s largest airline brand streamlined customer interactions via social media and managed 300 customer interactions per month.
BFSI
A leading Indian bank improved its average response time by 40% by integrating Salesforce with its social media channels via our Social CX Connector.
eCommerce
An eCommerce leader boosted first contact resolution by 30% using historical customer relationship analysis in real-time conversations.
