at Dreamforce
Booth No. 5, Al Landing Theatre
#ShapingExperiences,
one interaction at a timeTM
With the Locobuzz Social CX Connector, Salesforce users can seamlessly map their customer concerns & queries to the CRM, and improve their response rate & direct resolutions. No coding required!
Trusted by the best in the business
Bank on our extensive experience integrating Locobuzz and Salesforce, that has helped some of the most innovative organisations elevate their social customer care.
In the Spotlight
Our Chief Operating Officer & Co-Founder, Shubhi Agarwal, and Chief Growth Officer, Arti Saxena take the center stage. Learn how AI and Social CX (women power) are reshaping the customer engagement landscape, and how to use them to enrich your Salesforce data with useful insights.
AI Landing Theatre | 19th September | 3 pm - 3:20 pm PST
Move from Studio to a Suite
The Locobuzz Social CX Connector empowers you to manage every aspect of social media from different channels and review websites, directly within Salesforce.
What can you achieve with the Locobuzz Social CX Connector?
Streamlined Workflows
Social inquiries automatically transform into actionable cases! Locobuzz seamlessly maps information to relevant fields, streamlining your workflow.
Instant Clarity
Cut through the noise, get straight to the point on customer issues with Locobuzz's Ticket Summarisation. Enable your team to take swift action.
Eliminated Platform Switching
Respond to customers directly on their preferred social channel, all within your familiar Salesforce interface. No more platform hopping!
AI Powered Responses
Ensure fast, accurate responses to your customer inquiries with AI suggested replies that are drawn from your existing knowledge base.
Enabling companies to bring the power of social into Salesforce
The Locobuzz Social CX Connector bridges the gap between social data and your CRM, empowering businesses across industries to deliver exceptional customer experiences!
Discover how India’s largest airline transformed their customer service operations and managed over 300k interaction volumes monthly, with ease.
Explore how a leading Indian bank accelerated service recovery and improved response times by 40% with Locobuzz and Salesforce.
Learn how a $6.5B Indian e-commerce platform enhanced its first contact resolution rate by 30% leveraging real-time customer insights with Locobuzz.