Get to know the latest
information, data, stories, and insights.

Using Brand Metrics to Reveal Bold Business Insights: A Guide

What is Band Metrics? Brand metrics are measurable indicators of how customers perceive and interact with a brand. These measurements

Conversation Analysis a Valuable tool to analyze consumer interactions

What is Conversational analysis? Conversation Analysis is an examination of customer interactions that provide an uncovering of customer behavior, preferences,

Customer Experience Management: What Is It and How Does It Help Your Business?

What Is Customer Experience Management? Customer experience management or CXM/CEM is the framework of marketing strategies and technologies that work

Customer First Approach Guide: The Key to Build a Successful Business.

What is Customer First Approach? Customer First Approach is a business strategy that prioritizes the needs and wants of the

Best Customer Retention Guide to Add Business Value

What is Customer Retention? Customer retention simply means keeping customers happy and loyal to a business. It’s about building good

Informative Customer Engagement Guide that Helps Your Businesses

Understanding Customer Engagement: What is it and Why Does it Matter? As a business owner, you may have heard the

Achieve Customer loyalty to Grow your Business

Understanding Customer Loyalty Customer loyalty is not just about repeat purchases; it is about building a long-term relationship with customers.

Locobuzz CX Suite Unveils AI Suggest: The Ultimate Game-Changer for Customer Service

Key features of Locobuzz AI Suggest Let’s take a closer look at the key features of AI Suggest. This incredible

Elevating Customer Experience Management with GPT-3 Integration

Need of AI in today’s businesses Understanding Digital Customer Behavior In 2023 Through AI-led Insights is the need of the

What It Takes to Build a Customer Experience Strategy: The UItimate Guide

What is the Importance of Customer Experience Strategy in Today’s Business Landscape? Customer experience strategy is crucial in today’s business

Revolutionizing Customer Support with Next-Level Agent Productivity

The need for Agent Productivity Agent productivity is important because it directly impacts the overall customer experience. When agents are

The Ultimate Guide to Customer Journey Mapping

What Is Customer Journey Mapping? Customer journey maps are a visual representation of the customer experience depicted through interactions. Typically

Locobuzz In-Depth Analytics to Strengthen market Strategy

The Link Between Social Media Management and Analytics One of the key components of a successful marketing strategy is social

Best Customer Retention Practices If You are a B2B SaaS Firm

Meticulous Onboarding Process for Clear Expectations Setting the right expectations with your customers can build trust over time. The onboarding

Complete Guide to Online Reputation Management

Online Reputation Management – The Ultimate Guide

What Is Online Reputation Management? Online reputation management (ORM) is the process of monitoring, influencing, and managing the online perception