Industry

Complete ORM Guide with Customer Experience Management Tools

Complete ORM Guide with Customer Experience Management Tools The current statistical analysis confirms that a total of 5.03 billion people have access to the internet across the globe. This figure represents 63.1 percent of the world’s population.  The surge of internet users has made it mandatory for companies to have a smart online presence to …

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Best Omnichannel Service Provider

How to Choose the Best Omnichannel Solution Provider?

How to Choose The Best Omnichannel Solution Provider? Omnichannel Solution is a concept whose need has become an apparent reality now, but its origins lie much beyond the interconnected networking of today’s world. Before that, let us establish what Omnichannel Solutions mean. The provision of a consistent marketing experience provided to a customer across various marketing …

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Increase sales with the help of chatbots

How chatbots can help you increase sales and customer service?

How chatbots can help you increase sales and customer service? Due to ever-increasing technological advances in every aspect, it has been necessary to keep up with the pace of these advances.  Especially for small businesses and organizations, this has become a quintessential part of their business as the market, and the industry has been steadily …

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Importance of online reputation Management for every business

How is Online Reputation Management important for every business? Online Reputation Management or “ORM” is one of the most valuable services that a business can invest in. It’s an essential part of any digital marketing campaign and is especially important for SMBs who are looking to grow their customer base. ORM helps you monitor your …

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Using social media for small business

How To Use Social Media For Small Businesses?

How To Use Social Media For Small Businesses? In today’s time, social media serves as a critical channel to all businesses to build brand awareness and drive product sales.  Several small businesses have started using social media not only to accumulate profit but also to maintain a relationship with them by providing engaging customer services.  According …

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