Live Webinar on Social Listening for Competitive Benchmarking | 11th Dec, 3pm IST

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Automate insightful conversations across every messaging channel

Bringing the ‘Art’ in Artificial Intelligence, the Locobuzz omnichannel chatbot is the modern resolution to large-scale customer experience management.  Locobuzz brings automation and personalization to every chat interaction, equipping you with a reliable virtual agent that adds value to customer experience.

Give your customers smart, insightful and personalized support.

Locobuzz chatbots can be trained to handle complex queries that, once written, can run across all your integrated platforms. You can easily modify your chatbot by creating a wide range of customer journeys with our built-in conversation designers. Across all essential customer touch points, your audience will have a consistent omnichannel experience.

Our chatbots are ideal for a number of scenarios such as

  • Lead generation
  • Campaign and contest management
  • Crisis management and Communication
  • Customer service

Our chatbots are intelligent and scalable

Our centralized intelligence framework allows you to  scale from one messaging channel to multiple customer touchpoints, such as:

  • Websites
  • Mobile apps
  • Facebook Messenger
  • Instagram DM
  • Twitter DM
  • Whatsapp Business
  • Telegram
  • GoogleMyBusiness messages,
  • Even on voice-assistant channels like Alexa, Siri, and Google  Assistant
Trusted by the best!

Smooth integration

Our chatbots are a great way to enable self-service customer touchpoints. To keep customer interactions contextual and personalized, the Locobuzz Central Intelligence Framework is extendable with single-point CRM integration. The 2-way integration with CRM/CDP enriches customer data with conversational history, context, sentiment, etc which can be leveraged to strengthen a brand’s understanding of their customers.

Brands can proactively communicate with customers on these messaging channels by the way of bots, triggering messaging notifications for lifecycle events in the customer journey, such as appointments, reminders, status nudges, etc

 

Flexible multilingual, support across demographics

Locobuzz bots are deployed in multiple local and international languages, and journeys can be retrained, tweaked and customized to ensure end-to-end customer satisfaction. The Locobuzz bot is truly a DIY service – you don’t have to be a coder to build a bot, and you can fine-tune it to fit any demographic preference.

Why Locobuzz’s chatbot is the perfect CX solution?

Connect all social and messaging channels.

Enable brand presence and customer support.

Easy to design, modify and scale

Provide real-time aid that controls costs and boosts brand loyalty.

Map your customer’s journey!
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Elevate Your Customer Experience

Elevate Your Customer Experience

Please Read the Terms and Conditions Before Submitting

  • The lucky draw contest is open to participants aged 21 and above.
  • The contest entry period starts on Oct 3 and ends on Oct 18. Entries received after the end date will not be considered.
  • Participants can enter the lucky draw by completing the online entry form provided on this page.
  • Only one entry per person is allowed. Any additional entries will be disqualified.
  • Winners will be selected randomly from all eligible entries received during the entry period.
  • The draw will be conducted online, and results will be shared on our social media handles.
  • The prizes for the lucky draw contest are as described on this page.
  • Prizes are non-transferable, non-exchangeable, and non-refundable. No cash or other prize substitution is allowed.
  • Winners will be notified via email and/or phone within 3 days after the lucky draw.
  • Winners must respond within 3 days to claim their prize. Failure to do so will result in the selection of an alternate winner.
  • By entering the contest, participants grant permission to use their names and submitted content for promotional purposes without further compensation or approval.
  • Participant data will be used in accordance with the Privacy Policy. Personal information will not be shared or sold to third parties.
  • The organizer reserves the right to modify, suspend, or cancel the contest if unforeseen circumstances or technical issues arise that affect the fairness or integrity of the contest.
  • This contest is subject to all applicable laws and regulations and is void where prohibited.
  • Participation in the contest constitutes acceptance of these terms and conditions.
  • For any questions or concerns regarding the contest, contact hello@locobuzz.com
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