Live Webinar on Social Listening for Competitive Benchmarking | 11th Dec, 3pm IST

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Digital Customer Care

Make great customer experience your strategic differentiator. Empower your customer support teams to create consistent customer delight.

Provide seamless customer experience

Deliver smart and reliable customer support across all channels through our extensive platform. We offer the scale and space to allow smooth integration of mission-critical business systems.

Harness our flexible technology to strategically differentiate your customer support. Make your customer care stand out!

Employ our extendable platform

Enjoy a 360-degree view of your customers by easily connecting your CRM and other sources of customer data with our platform.

Our platform is designed to handle scale, volume, and workflow needs of modern enterprises on the cloud. With certifications in application security, we are committed to safeguarding your customer and business data. Ensure hassle-free, secure solutions.

Scale your operations with automation and AI

Automate customer service to scale your operations without adding headcounts. Our workflow automation and chatbots optimize agent onboarding, enable quick resolutions, and increase productivity through suggested responses.

Swiftly configure and run our conversational bots to reduce ticket volumes and deliver 24/7 proactive support with collaborative problem-solving.

Make your customer support standout!

Boost your support operations

Optimize your end-to-end customer service operations and reinforce your agents. Our platform enables data driven-decisions by measuring SLAs and CSAT scores and improves monitoring of support operations through metrics on real-time dashboards.

Boost operations by remediating deviations from the set operations goal, track KPIs with comparisons to your competitors for continuous improvement plans.

Personalize your approach

Make a lasting impression with your customers by knowing exactly who they are when they interact with your brand. Personalise interactions based on a wide range of customer attributes based on historic interactions and cross-platform data. Identify and prioritize premium clients by routing them to priority queues.

Increase team efficiency and reduce response time by leveraging on contextual customer information. Locobuzz Unified Platform provides for a single view of customers and customer data across marketing and support functions.
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Elevate Your Customer Experience

Elevate Your Customer Experience

Please Read the Terms and Conditions Before Submitting

  • The lucky draw contest is open to participants aged 21 and above.
  • The contest entry period starts on Oct 3 and ends on Oct 18. Entries received after the end date will not be considered.
  • Participants can enter the lucky draw by completing the online entry form provided on this page.
  • Only one entry per person is allowed. Any additional entries will be disqualified.
  • Winners will be selected randomly from all eligible entries received during the entry period.
  • The draw will be conducted online, and results will be shared on our social media handles.
  • The prizes for the lucky draw contest are as described on this page.
  • Prizes are non-transferable, non-exchangeable, and non-refundable. No cash or other prize substitution is allowed.
  • Winners will be notified via email and/or phone within 3 days after the lucky draw.
  • Winners must respond within 3 days to claim their prize. Failure to do so will result in the selection of an alternate winner.
  • By entering the contest, participants grant permission to use their names and submitted content for promotional purposes without further compensation or approval.
  • Participant data will be used in accordance with the Privacy Policy. Personal information will not be shared or sold to third parties.
  • The organizer reserves the right to modify, suspend, or cancel the contest if unforeseen circumstances or technical issues arise that affect the fairness or integrity of the contest.
  • This contest is subject to all applicable laws and regulations and is void where prohibited.
  • Participation in the contest constitutes acceptance of these terms and conditions.
  • For any questions or concerns regarding the contest, contact hello@locobuzz.com
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Personal data will be processed in accordance with Locobuzz’s Privacy Policy

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