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Crisis Management 101:
Leveraging Social Media to Enhance Brand Reputation
Social media offers brands a fantastic opportunity to engage with customers, build communities, and spread their message. However, this constant online presence comes with a hidden danger.
The 2024 ORM Playbook explains how to build a strong online reputation for your business in 2024. It focuses on how to monitor and improve what people say about you online.
Implementing Generative AI in customer support and experience is a revolutionary milestone, poised to change the perception from an overworked industry to one.