Your Brand’s CX is Only as Strong as Your Weakest Location
68%
faster issue resolution
32%
spike in positive reviews
41%
improvement in recommendations
65%
reduction in negative sentiment
100%
visibility into social chatter
Why Location Profile?
Because where your customers are... matters!
Central teams lack local visibility, while local teams lack the tools to respond.
Customers expect excellence everywhere across all key channels.
Unresolved issues quietly fuel churn and negative sentiment.Â
Disjointed insights mean missed trends, patterns, and opportunities to improve.
Feedback is scattered across platforms, making it hard to see or act on what really matters.
Fragmented CX = lost loyalty, lower revenue, and declining customer lifetime value.
Transform every location into a Smart CX Hub
Empower Local Teams, Maintain Control
Support location managers to act swiftly while brand leaders keep full oversight.
Centralize Customer Experience Data
Unify reviews, surveys, and social mentions into one smart profile per location.
Competitive & Internal Benchmarking
Compare outlet performance across your network and against local competitors.
AI-Powered Response Automation
Generate on-brand, personalized replies for fast and consistent customer engagement.
Turn Feedback Into Repeat Business
Capture real-time QR feedback and close the loop with offers or service recovery.
Operate a Strategic Command Center
Monitor live sentiment, performance, and benchmarks across all locations centrally.
Sneak Peek Into What’s Inside!
Clean, visual summaries offering quick overviews and deep-dive performance insights.
Identify star locations and growth areas using key metrics like review volume and ratings.
Geographic analysis with color-coded pins showing sentiment and rating levels per location.
Instant insights into ratings, reviews, mentions, and survey data per location.
Easily drill down from brand to region to individual locations in just a few clicks.
Focused channel coverage where it counts
Real Results, Geo-Mapped and Delivered!
Leading Automotive Giant
Inconsistent dealership experiences impacting customer trust.
Response Time ↑ 87%
CSAT ↑ 32%
Global Coffee Chain
Repeat Visits ↑ 45%
Feedback Volume ↑ 215%
Indian Cosmetics Brand
NPS ↑ 22 points
95% Service Recovery Success
Retail & Fashion
- Capture feedback across stores, reviews, and DMs
- Empower teams to act on CX insights instantly
- Benchmark performance with AI-driven analytics
- Transform stores into smart, revenue-driving hubs
Banking & Insurance
- Bridge CX and compliance gaps across branches
- Capture feedback securely across service touchpoints
- Address sentiment-driven issues before they escalate
- Gain centralized visibility across all branches
Healthcare & Clinics
- Ensure consistent patient experiences across locations
- Collect real-time feedback from patients and caregivers
- Automate service recovery with smart workflows
- Track doctor and staff performance in one dashboard
