Assembling Shells

Celebrating a Decade of Innovation & Growth

Milestones That Defined Our Decade

2015

Cut through social clutter using sentiment analysis to identify high-value engagement opportunities.

2016

Built the telecom industry’s first real-time Voice-of-Customer command center.

2017

Delivered exceptional ROI by transforming customer engagement for India’s largest bank.

2018

Secured our first international client while, on the front, Utkarsh Palnitkar joined us as an investor.

Investor Insights

2019

Revolutionized social operations with enterprise-grade workflow automation.

2020

Expanded our footprint in South-East Asia, starting with Thailand.

2021

Raised funds from SIDBI and migrated to AWS for a secure, high-availability cloud ecosystem.

2022

Achieved full cloud migration to boost scalability, agility, and performance.

2023

Pioneered AI-driven CX with AI Agent Assistant and knowledge-powered automation.

2024

Expanded into MEA while, on the other front, Raghav Capital acquired SIDBI’s stake to drive our next leap.

An Evening of Big Ideas, Bold Conversations & Breakthroughs!

A Rare, Behind-the-Scenes Tour of CSMVS

Guests embarked on an exclusive, once-in-a-lifetime tour of India’s most prestigious museum. We took them beyond the velvet ropes, unveiling rare Indian and Tibetan paintings, Rajput miniatures, exquisite Chinese porcelain, ancient relics from the Elephanta Caves, and more.

A Power-Packed Keynote by Rohit Bansal

Mr. Rohit Bansal, Group Head of Communications at Reliance Industries Limited, delivered an inspiring keynote on customer experience and AI. His thought-provoking insights shed light on how technology is redefining brand-customer relationships in ways we’re only beginning to explore.

Panel Discussion with Industry Pioneers

Visionary leaders from diverse industries explored the topic, “From Tool to Teammate: Building a Generative AI Adoption Strategy for Marketing Teams.” The engaging discussion sparked fresh perspectives on AI-driven collaboration and its game-changing impact on marketing.

The Grand Unveiling of CMOverse.ai

We introduced CMOverse.ai, our groundbreaking AI-driven marketing analyst. Designed to decode complex data into actionable insights, it empowers brands to optimize social media, campaigns, brand reputation, and trend-driven strategies. It is revolutionizing the way marketing is done!

Shaping Experiences: The Coffee Table Book Launch

Our Shaping Experiences coffee table book is a tribute to those who find the extraordinary in the everyday. It is an inspiring collection of ideas penned down by thought leaders on the future of customer relationships in the age of AI.

Meet the Visionaries Shaping the Future of AI & CX!

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Moderator

Namrita Mahindro

Chief Digital Officer,
Aditya Birla Chemicals

Panelists

Pritiman Sarkar

Sr. Vice President,
SBI Cards

Nikhil Asopa

Senior Vice President & Head of Customer Service, Tata Digital

Poorav Sheth

Chief Digital & Information Officer (CDIO), Hindalco Industries Ltd.

A Recap of the Magical Night that Unfolded

Happy faces, countless memories, & shared experiences! This is what went down at the 10th year anniversary of Locobuzz.

Location

📍Chhatrapati Shivaji Maharaj Museum, Mumbai
📅 March 21st, 2025

Locobuzz is a new-generation digital customer experience management platform that completely transforms your business, and helps build everlasting relationships with your customers like never before.

Resources

Company

locobuzz.com

+91 022 4600 5931

Marwah House, 202, Krishanlal Marwah Marg, Marol, Andheri East, Mumbai, Maharashtra 400072

Celebrating a Decade of Innovation & Growth

Milestones That Defined Our Decade