Stop Social Data Silos: Unify Your Social & CRM Data
Locobuzz Social Connector links social & Salesforce, optimising CRM workflows & elevating customer experience with omnichannel support.
Trusted by the best in the business
Our Partners
Omnichannel Coverage, One Unified Experience
The Locobuzz Social Connector helps you amplify customer engagement and streamline operations effortlessly.
Ticket Summarisation
Get concise overviews of customer issues, enabling your team to grasp essential information and take action quickly
Auto Case Creation
Automatically create cases from social posts with field and object level mapping on cases and contacts
Respond through AI
Receive suggested replies for customer inquiries, ensuring fast and accurate responses from your knowledge base
In-App Engagement
Directly respond to customers on their preferred social channels from Salesforce
Transitioning Seamlessly with Locobuzz
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Locobuzz for Marketing
Elevated Marketing Intelligence via Locobuzz
(Support + Marketing) Customer Engagements
Plug & Play
Setup
Integrate Salesforce for seamless social customer care experience, efficient omnichannel support in your CRM.
(Plug & Play Integration)
Locobuzz for
Care
Familiar agent experience for long-term scaling.
(Customer Service)
