Securely View Conversation History in Your CRM via SSO
Allow your extended support team to view entire conversation thread right from their CRM, on a secure link of Locobuzz ticket view.
Add a Layer of Ease to Your Customer Support
Complete Conversation View
Integrated Ticket View
Optimised Twitter Support
Empower Agents with Complete Context
Give your support team direct access to social conversations linked to tickets, enabling faster and more informed resolutions. No more switching between platforms or missing crucial details.
Prioritise Customer Data Security
Safeguard sensitive information with secure SSO authentication and controlled access to ticket details. Maintain compliance and protect your brand's reputation.
Effortless Onboarding & Access Management
Easily onboard new team members and manage access requests with a streamlined process. Ensure the right people have the right information at the right time.
Unify Disparate Systems
Bridge the gap between different support tools, fostering collaboration and enhancing customer experiences. Break down silos and empower your team to work together seamlessly.