Get ahead of the CX game with Locobuzz

Trusted partner to empower your CX Strategy – Platform of choice for 72% of India’s top 50 brands
We ❤️ to grow your business & not your costs!

Well funded by SIDBI Venture Capital
Reliable, Scalable, and Secure platform hosted on AWS
180+ skilled experts powering Locobuzz
Increase in Twitter's API cost has no effect on our pricing
Modern and easy to use - our clients love it!
Seamless migration with no risk of data loss

Global Users trust and love using
Locobuzz

Why Brands Choose Locobuzz CX Suite over others

Unparalleled Channel Coverage

Revolutionize your customer experience with our unparalleled channel coverage, giving you complete control over every aspect of your CX.

Say goodbye to limited communication options and hello to seamless interactions across every platform.

With Locobuzz, you can create a truly exceptional experience for your customers, every time.

Locobuzz is the industry’s first CX platform to offer Quora & Glassdoor coverage using official APIs alongside all major platforms.

Advanced Analytics & Insights

Access real-time analysis and detailed reporting from your own custom widgets, or choose from over 200+ ready-to-use widgets

Get advanced insights from conversations with auto classification, categorization, sentiment analysis.
Identify patterns and trends in customer sentiment
Identify key influencers & brand ambassadors

Improved ORM Efficiency

Simplify your workflow with the help of AI and automation tools, and collaborate more effectively across teams.

ChatGPT-Powered Response Genie – Smart Suggestions on demand for Faster Response
Auto Follow-Up and Closure on tickets
Maker Checker, Agent Queues Configuration & SLA Breach Alerts
Automatic segregation of Actionable and Non-Actionable Brand Mentions

Multi-Interface Cloud Platform

A flexible platform for different use cases and enterprise-wide access

Web Application for Active Usage in Customer Service, Marketing, and Analytics
Mobile Application Your go-to solution for on-the-go alerts, approvals, and quick responses. With all the same features as our web platform
Command Centers for Real-time Strategic View

Have a significant and measurable impact on your business with India’s leading Customer Experience tool - Locobuzz

Let us demonstrate our expertise in the market for you – focussing on consumer sentiments displayed digitally, all over the digital universe and helping you take data-driven decisions

What our customers say

Thanks for the presentation highlighting the recent chatter across Audi and competition handles. The presentation was very detailed and covered all the requirements as per my brief. The turnaround time was also quick. Good job! These are critical times and we need to be extra vigilant across our platforms so that we can support our audience with their queries and requirements.

I must say, this is one of the best platforms that I have worked on. It has been more than a year, and it has become a helpful tool for my day-to-day work to get any kind of data and reports. This online listening tool offers seamless third-party integration with any social media platform and review site. I appreciate the proactive approach of Locobuzz's client servicing team and thank them for their constant support.