Personalized & quick response management to build trust online

Gain your customer’s trust, convert complaints to compliments, and drive sales.

Trusted by the best!

We have helped many Fortune 500 brands to analyse insights and elevate customers’ experience to a whole new level.

Check out what our customers say

David Raj , Air Asia

 

I am happy with the instant resolution of the team. The platform has helped me in enabling brand protection and analyzing audience demographics.

Pranali Sawant, DM  Executive, House of Hiranandani

Thanks to Locobuzz and their aid in proper response management, I was successful enough in turning an unhappy customer into a happy one. The tool is easy to use and I have been able to track responses effectively.

Nishant Grover, DM
Manager, Tata Housing

I chose Locobuzz because I simply couldn’t find any other ORM provider that offered all the social media platforms tracking under one platform. I also like its user-friendliness and simple interface.

Siddhant Kumar,  Accounts Manager, 8020 Digital Services

The reports you’ll get by utilizing this ORM tool concentrate on sentiment, which lets you know whether online discussions about you are positive, negative, or neutral, and much more.

Taking charge of your brand reputation has never been easier

Leverage real-time customer engagement, alerts, and reports across social media and deliver a thorough omnichannel customer experience

Monitor and respond to customer ratings and reviews across different platforms, enabling you to build trust and drive sales.
Gain access to first-level response and turnaround time reports and better understand your team’s handling and performance.
Share the responsibility of tickets while maintaining visibility. Invite coworkers to a conversation directly inside the ticket to handle it accordingly for better resolution.
Provide Instant Assistance Across All Channels

Leverage real-time customer engagement, alerts, and reports across social media and deliver a thorough omnichannel customer experience

Identify Crisis and Handle Online Reviews

Monitor and respond to customer ratings and reviews across different platforms, enabling you to build trust and drive sales.

Measure with Reports

Gain access to first-level response and turnaround time reports and better understand your team’s handling and performance.

Robust Ticketing System

Share the responsibility of tickets while maintaining visibility. Invite coworkers to a conversation directly inside the ticket to handle it accordingly for better resolution.

Why wait and let your online reputation go unmanaged?

Request a Demo

Request a Demo