Engage with customers everywhere,
on a single dashboard!
Get smarter technology for smarter customers!
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Why Social Listening?
You know your customers better,
You understand the impact of your marketing activities more meticulously
You are aware of how your brand performs in a constantly evolving market!
With Locobuzz, engage with your customers worldwide!
Single view, unified solution:
‘Engage’ is a marketeer's best friend, as its captures chatter from across different digital platforms and provides rich, accurate,
and actionable real-time insights into customer behavior surrounding your brand and competitors - all on a single-view platform.
View brand health and competition:
Engage as a product is most relied upon by brand managers for social listening, brand health monitoring, industry level competitive benchmarking,
and of course, Online Reputation Management. The data that is derived and processed through various augmentations
are not just valuable for its real-time status, but for being a
unified cx platform equipped with multiple workflows designed for efficient response management and crisis aversion.
Powerful AI and Machine learning:
The AI-powered tool has advanced machine learning capabilities that support these augmentations to present data in a
relevant fashion - such as identifying which content requires intervention, and which
doesn't - whether through automated ticketing systems, virality notifications,
influencer alerts, sentiment analytics or location mapping - this helps agents and managers handle data strategically.
Investment efficiency like no other!
The idea of Locobuzz Engage is to limit your expenses on customer experience from different marketing outlay, and give you a return on
investment by presenting a 360-degree digital customer experience and marketing suite.