Engage is a marketeer's best friend, as its captures chatter from across different digital platforms and provide rich, accurate and actionable real-time insights into customer behaviour circumventing your brand and competitors - all on a single-view platform.

The AI-powered tool has advanced machine learning capabilities that support these augmentations to present data in a relevant fashion - such as identifying which content requires intervention, and which doesn't - whether through automated ticketing systems, virality notifications, influencer alerts, sentiment analytics or location mapping - this helps agents and managers handle data strategically.