Step Up Your Surveys. Capture Real-Time Customer Insights Everywhere.
Locobuzz empowers you to collect actionable customer insights at every touchpoint, online and offline.
Transform your Customer Experience
With Locobuzz’s Location Based Survey forms, your customers can provide instant input from various brand locations and you can analyse these insights for trigger automated action.
Location-Specific
Surveys
Capture real-time feedback with QR codes at stores, ATMs, restaurants, and more. Tailor your surveys to specific locations and contexts, ensuring relevant and actionable insights.
Dynamic Forms for Personalisation
Craft personalized forms with skip logic and relevant follow-up questions based on initial responses. Adapt your surveys in real-time to gather the most pertinent information from each customer.
2-Way
Communication
Enable customers to reopen communication on resolved tickets, fostering trust and partnership. Build lasting relationships by showing customers their voice is always heard and valued.
Supercharge Your Brand with Real-Time Customer Insights
Engaging, interactive forms lead to more customer feedback.
Personalisation and real-time response demonstrate you care.
Convert actionable feedback into tickets for swift problem-solving.
2-way communication fosters loyalty and builds relationships.
Make informed choices based on real customer insights, not guesswork.
Unlock the Power of "Anywhere" Feedback with Locobuzz
Banking & Financial Services
- ATM Feedback: Gather real-time feedback after transactions to identify areas for improvement.
- Branch Visit: Capture in-branch feedback to understand customer satisfaction with staff interaction.
Automotive
- Showroom Experience: Collect feedback during showroom visits to understand customer satisfaction with vehicle selection and test drive scheduling.
- Service Centers: Gather post-service feedback to understand customer satisfaction with service quality and communication.
Retail & Restaurants
- Restaurant Dining: Capture mid-meal feedback to gauge customer satisfaction with food and service before they leave.
- Checkout Experience: Gather feedback at checkout to understand customer satisfaction with cashier interaction and shopping experience.
Travel & Hospitality
- Hotel Stay: Collect in-room feedback to understand guest satisfaction with room amenities and overall hotel experience.
- Airport Experience: Capture feedback during travel processes to understand passenger satisfaction with wait times and overall airport experience.
Healthcare
- Hospital & Clinic Visits: Gather feedback after appointments to understand patient satisfaction with doctor interaction and wait times.
- Patient Experience Surveys: Conduct targeted surveys via email or SMS to gather feedback on specific aspects of care.
Get real-time, actionable customer insights with Locobuzz.
