Webinars

89% of businesses risk losing customers to competitors if they don’t adapt quickly enough? True success isn’t about keeping up; it’s about staying ahead and setting the pace.

This insightful session will dive into the key strategies and technologies behind AI-powered customer interactions. We’ll explore how automation helps brands handle high volumes of customer queries with speed & efficiency.

Unlock the full potential of your social media analytics by building a CMO dashboard that drives informed decision-making and business growth. Join us for an insightful webinar.

In today’s economy, every dollar counts. Customers are more cautious than ever about their spending. To thrive here, you need a CX strategy that understands & anticipates their evolving needs.

Learn how to harness the power of location-based data to deliver exceptional omnichannel experiences that drive customer loyalty and growth.

Understanding Customer Behaviour for Effective Engagement.Customer success has a lot to do with understanding your consumer and prospects. What ticks them off? What attracts them to a product?

Did you know that IPL 2023 was one of the first adopters of artificial intelligence in managing their customer experience program? Know the secrets behind AI’s role in CX and give your brand the edge it deserves!

Discover how to harness the power of social media data and gain insights into understanding human behaviours, predicting industry trends, and making data-driven decisions.

Here’s the on-demand video of our fun and interactive session on our webinar The Power of Proactive ORM, where our speakers had the most insightful thoughts about how to be prepared for a brand crisis!

Discover how generative AI technology, including ChatGPT and Locobuzz ResponseGenie powered by Microsoft Open AI Services, revolutionizes customer service.