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Webinar

Discover the Era of ChatGPT in CX

Explore how generative AI technology, specifically ChatGPT and Locobuzz ResponseGenie powered by Microsoft Open AI Services, can enhance customer service by suggesting accurate responses, reducing customer wait time, eliminating agent errors, and discussing real-world use cases and success stories from the industry. At the forefront of this transformation is LocoBuzz’s Response Genie, an AI-powered tool designed to suggest enhanced customer service responses, dramatically improving efficiency and reducing average handling times. With its ability to support over 100 languages, Response Genie ensures businesses can cater to diverse global audiences, making customer service more accessible and inclusive than ever before.
Our Speakers
vishal

Vishal Agarwal

CEO & Co-Founder, Locobuzz

Vijay Vittal Webinar Image

Vijay Vital

Product Manager, Locobuzz

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Dive into a world where every interaction not only satisfies but also delights, and discover the secrets to building unwavering customer loyalty

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Key Highlights

  • AI as a Co-Pilot: Generative AI acts as an intelligent assistant, allowing customer service agents to save time and improve response quality.
  • Automation Benefits: Automating repetitive tasks in customer service leads to faster resolution times and higher efficiency, reducing agent burnout.
  • Data-Driven Decision Making: AI tools can analyze customer interactions, providing insights that help businesses refine their service strategies.
  • Knowledge Base Importance: A well-structured knowledge base is crucial for effective AI responses, ensuring accuracy in customer interactions.
  • Global Reach: With multilingual capabilities, businesses can enhance their customer service offerings, making them more inclusive and accessible.

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