Online Reputation Management
Safeguard online reputation in real-time
The digital realm is full of chatter that surrounds your brands, whether it entails customer feedback, news media or influencer content.
With the Locobuzz online reputation management capabilities, you can monitor and respond to customers on key social platforms and digital sources like ecommerce/ app reviews to help manage brand reputation in real-time.
Sharp Competition Benchmarking
Studying competitors, their customer-interactions and view what’s being said about them is one of the most powerful ways of conducting effective online reputation management. Locobuzz’s competition benchmarking abilities give you detailed insights on how competing brands operate and give you an edge to build your strategic brand narrative.
Derive insights that are detailed and highlight critical shifts in online chatter. With the Locobuzz online response management systems, be quick to diffuse negative feedback and prevent a widespread crisis with the help of rich analytics, alert mechanisms and crisis-centric data.