Welcome to the Age of Instinct,
with AI at the core^™

Welcome to the Age of Instinct, with
AI at the core^™

Locobuzz is an AI-powered CX platform for social listening, customer engagement, and real-time action across digital channels.

Trusted by 400+ Marketing & Customer Experience teams globally

AI that's built in, not Bolted On

The future belongs to brands that do more than respond. They sense early, align fast, and act with clarity. Locobuzz uses AI to connect customer signals to the right teams instantly.

Uncover context beyond basic sentiments

ContextualPulse™ understands emotion and intent in real-time. This helps teams act with precision.

Decode audience intent beyond keywords

SignalSense™ turns alerts into clear signals. This guides teams to take quick action & smart decisions.

Free teams from repetitive tasks

Workflow Automations trigger actions using rules, emotions, and keywords across customer journeys.

Craft replies that feel smart, fast, human.

ResponseGenie™ creates customised replies in real time based on emotion, context, & brand voice.

Coach every agent to perform like your best.

AgentIQ™ tracks tone, empathy, and compliance LIVE. This guides agents and protects CSAT.

Unify CX intelligence, with AI at the core.

Our AI core connects insights, actions, & automation into one real-time, unified CX system.

Built to Empower Every Team with
One Intelligence Core

One platform, multiple solutions for every team.
Locobuzz helps solve real challenges that shape the customer experience.

For Marketing Teams

Lead the conversation. Own the outcome.

If you’re proving campaign ROI while navigating noise and scattered insights…

For CX Teams

Turn experience into enterprise advantage.

If you’re connecting CX to revenue while managing silos and blind spots…

Why Brands Trust Locobuzz

Thanks for the presentation highlighting the recent chatter across Audi and competition handles. The presentation was very detailed and covered all the requirements as per my brief. The turnaround time was also quick. Good job! These are critical times and we need to be extra vigilant across our platforms so that we can support our audience with their queries and requirements.

It is always a great experience working with the Locobuzz team. We have always loved the ideas and attitude they bring to the table. Their dedication to deliver before or on a deadline is commendable.

Overall the platform is very beneficial as I got to know more about my competitors. Their thorough competitive insights really helped me manage my business effectively. I would definitely recommend it to my friends and colleagues.

I must say, this is one of the best platforms that I have worked on. It has been more than a year, and it has become a helpful tool for my day-to-day work to get any kind of data and reports. This online listening tool offers seamless third-party integration with any social media platform and review site. I appreciate the proactive approach of Locobuzz's client servicing team and thank them for their constant support.

User-friendly and data-enriched tools helped me in numerous ways, like real-time visualization, reporting, and data extraction. Also, I like DIY dashboards for the convenience, and understanding of digital chatter across all platforms. The dashboard has given me spotless and clean reports.

The user-friendliness and features have made me stick to this highly integrated social media tool for the past two years. It helps manage ORM, and features like DIY Analytics Report, Competition Benchmarking, and CSD ID have helped me manage my daily work.

Our digital marketing team and customer support team were using different tools, but the challenge was replacing them with a single one. Locobuzz did this for us. Both teams are using one single tool that helps to understand the operation and its limitations. It has a handful of features such as AHT, Agent performance, searches & redirection to the posts directly from the report, and topic auto-tagging.