AI that's built in, not Bolted On
The future belongs to brands that don’t just respond - they sense, align, and act with clarity.
Locobuzz gives you a unified, AI-powered core that brings every customer signal and every team into sync.

Uncover context beyond basic sentiments
ContextualPulse™ decodes emotion and intent, fueling data-driven, customer-led marketing precision

Decode audience intent beyond keywords
SignalSense™ replaces vague alerts with real signals, clear action, and strategic foresight.

Free teams from repetitive tasks
Workflow Automations trigger actions based on custom rules, emotions, or specific keywords.

Craft replies that feel smart, fast, human.
ResponseGenie™ generates contextual replies aligned with emotion and brand voice instantly.

Coach every agent to perform like your best.
AgentIQ™ monitors tone, empathy, and compliance to guide agents live and protect CSAT.

Unify CX intelligence, with AI at the core.
Connect insights, actions, and automation into one intelligent, real-time customer experience engine.
Built to Empower Every Team with
One Intelligence Core
One platform, multiple solutions. Locobuzz is built to solve the unique challenges faced by every team that touches the customer experience.
For Marketing Teams
Lead the conversation. Own the outcome.
If you're proving campaign ROI but lost in noise and scattered insights...
- Detect trends, shifts, and brand moments as they unfold
- Measure brand health and audience emotion across markets
- Build strategies powered by live and contextual signals
For CX Teams
Turn experience into enterprise advantage.
If you're linking CX to revenue but battling siloed systems and blind spots...
- Orchestrate seamless journeys with predictive AI intelligence
- Tie every interaction to retention, revenue, and loyalty
- Spot churn, gaps, and brand risks before they escalate
Why Brands Trust Locobuzz
Thanks for the presentation highlighting the recent chatter across Audi and competition handles. The presentation was very detailed and covered all the requirements as per my brief. The turnaround time was also quick. Good job! These are critical times and we need to be extra vigilant across our platforms so that we can support our audience with their queries and requirements.
Reena JagtapDigital Marketing and PR, Audi
It is always a great experience working with the Locobuzz team. We have always loved the ideas and attitude they bring to the table. Their dedication to deliver before or on a deadline is commendable.
Binesh KuttyHead GBM, Genesis
Overall the platform is very beneficial as I got to know more about my competitors. Their thorough competitive insights really helped me manage my business effectively. I would definitely recommend it to my friends and colleagues.
Sumeet ZarkarDigital Marketing Manager, PlayerzPot
I must say, this is one of the best platforms that I have worked on.
It has been more than a year, and it has become a helpful tool for my day-to-day work to get any kind of data and reports. This online listening tool offers seamless third-party integration with any social media platform and review site. I appreciate the proactive approach of Locobuzz's client servicing team and thank them for their constant support.
Devesh ThakurSenior Marketing Manager, Angel Broking
User-friendly and data-enriched tools helped me in numerous ways, like real-time visualization, reporting, and data extraction. Also, I like DIY dashboards for the convenience, and understanding of digital chatter across all platforms. The dashboard has given me spotless and clean reports.
Monika BatraAssistant Manager, Havells India
The user-friendliness and features have made me stick to this highly integrated social media tool for the past two years. It helps manage ORM, and features like DIY Analytics Report, Competition Benchmarking, and CSD ID have helped me manage my daily work.
Shardul PawarAssistant Manager, Big Trunk Communications
Our digital marketing team and customer support team were using different tools, but the challenge was replacing them with a single one. Locobuzz did this for us. Both teams are using one single tool that helps to understand the operation and its limitations. It has a handful of features such as AHT, Agent performance, searches & redirection to the posts directly from the report, and topic auto-tagging.
Shinaz FazeekDialog Axiata
















CX That Moves with Your Customer.
And Thinks Ahead with AI
Locobuzz transforms every signal into a strategic advantage - giving brands the power to anticipate needs, personalize at scale, and lead with instinct across every touchpoint. It’s not just about faster decisions anymore - it’s about smarter, unified action that moves with your customer.
Before AI
- Fragmented teams. Disconnected data.
- Gut feeling, lagging dashboards
- Crises spiral before they're seen
- Trends missed. Culture moves on.
- Brand voice diluted across channels
- 40%+ of queries misrouted or dropped
With Locobuzz AI
- One unified CX intelligence system - in real time
- Predictive, contextual decision-making at every level
- Risks flagged in under 30 minutes, action-ready
- Real-time pulse on sentiment, virality, and influence
- Consistent, localized experiences across 200+ languages
- Over 35% resolved instantly - no human needed
Why Choose Us?
Your Entire CX Universe. Unified. Intelligent.
Action-Ready.
AI - Native
Unified
Reliable
Scalable
Secure
Intuitive
Instinctive
Customer First

Unified Omnichannel CX
Engage across WhatsApp, email, social, web and more, all in one view, with smart routing, SLAs, and AI-powered consistency.

Social Intelligence
Decode emotion, intent, and trends. Track narrative shifts and competitive chatter to build sharper campaigns and messaging.

Holistic Digital Care
Deliver end-to-end care across reviews, chats, social, and tickets - with AI that personalises, predicts, and supports in real time.

Location Intelligence
Get 100% visibility into outlet-wise performance. Benchmark sentiment, reviews, and team impact across geographies.

AI-Powered CX Stack
Predict, personalise, and power every customer interaction in real time. Supercharge teams across marketing and CX with early trend detection to smart replies & ticket audits.

Command Center
Get a unified view of what’s working, what’s broken, and what needs attention instantly. Centralized CX oversight for ops, QA, and leadership.