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Instagram stories

Instagram Stories: How Brands Can Leverage for Better Engagement with Audience

Instagram Stories: How Brands Can Leverage for Better Engagement with Audience Table of Contents Add a header to begin generating the table of contents It …

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Best CRM Statistics to know in 2021

Best CRM Statistics You Need to Know for 2021

Best CRM Statistics You Need to Know for 2021 Table of Content Add a header to begin generating the table of contents CRM is the …

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Role of ORM in digital marketing

What is the role of ORM in digital marketing?

Ever Increasing role of ORM in digital marketing Table of Content Add a header to begin generating the table of contents With businesses investing rapidly …

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Best Omnichannel Service Provider

How to Choose a Perfect Omnichannel Solution Provider?

How to Choose a Perfect Omnichannel Solution Provider? Table of Content Add a header to begin generating the table of contents Omnichannel Solution is a …

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Best online reputation management strategies for building brand creditbilty

Best Online Reputation Management Strategies to Build Brand Credibility

Best Online Reputation Management (ORM) Strategies to Build Brand Credibility Table of Content Add a header to begin generating the table of contents In the …

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Increase sales with the help of chatbots

How chatbots can help you increase sales and customer service?

How chatbots can help you increase sales and customer service? Table of Content Add a header to begin generating the table of contents Due to …

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Best Social Media Tools

Best Social Media Management Tools in 2021

5 Best Social Media Management Tools in 2021 Nowadays, taking care of your social media presence is not only limited to curating brilliant and engaging …

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Benefits of Online Reputation Management

Importance of online reputation Management for every business

How is Online Reputation Management important for every business? Online Reputation Management or “ORM” is one of the most valuable services that a business can …

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SMART goals for customer service

How to set SMART goals for customer service?

How to set SMART goals for customer service? Table of Content Add a header to begin generating the table of contents “How much you can …

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Social Media Etiquettes

Social Media Etiquettes Dos and Don’ts

Social Media Etiquettes: Breakdown of 7 Dos and Don’ts Table of Content Add a header to begin generating the table of contents Social media is …

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Social Media Automation Tools in 2021

Best Social Media Automation Tools in 2021

5 Best Social Media Automation Tools To Save Your Time in 2021 Table of Content Add a header to begin generating the table of contents …

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_What is Brand Monitoring and why it is important

What is Brand Monitoring And Why It Is Important in 2021?

What is Brand Monitoring And Why It Is Important in 2021? Table of Content Add a header to begin generating the table of contents The …

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Using social media for small business

How To Use Social Media For Small Businesses?

How To Use Social Media For Small Businesses? Table of Content Add a header to begin generating the table of contents In today’s time, social …

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How To Use Social Listening to Improve Customer Experience

How To Use Social Listening to Improve Customer Experience?

How To Use Social Listening to Improve Customer Experience? Table of Content Add a header to begin generating the table of contents Nowadays, social media …

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How to use sentiment analysis for brand building (1)

How to use sentiment analysis for brand building

How to use sentiment analysis for brand building Companies want their brand to be perceived positively in the public eye and stay ahead of the …

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How to Choose right CRM software (1)

How to choose right CRM software

How to choose right CRM software Customer relationship management (CRM) software is used to store and manage collected customer data. It centralizes all the data …

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How customer interacts and engage with brands on social media (1)

8 ways customers interact and engage with your brand on Social Media

8 ways customers interact and engage with your brand on Social Media Table of Content Add a header to begin generating the table of contents …

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Crisis Management Plan

6 steps to create a crisis management plan

Steps to create a Crisis Management Plan Table of Content Add a header to begin generating the table of contents In any company or firm, …

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Customer Experience Management

Post-Pandemic Experience Economy: Redefining the approach to digital transformation through modern customer experience management

Post-Pandemic Experience Economy: Redefining the approach to digital transformation through modern customer experience management Almost every piece of writing in the past year feels like …

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Social Media Marketing

Why Social Media Marketing is Important for your Business?

Why Social Media Marketing Is Important For Your Business? Nowadays, every business is stepping into social media to build their online presence as it is …

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Customer engagement Platforms

What is Customer Engagement And Why is it Neccessary?

What is a Customer Engagement Platform and why is it necessary for interaction? A Brand’s image is primarily based on customer interactions. As a brand, …

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Align Customer Service And Sale to Optimize Growth

How to Align Customer Service And Sale To Optimize Growth?

Alignment of Customer Service And Sale to Optimize Growth? Every department in an organisation should have centralised customer data and share a common vision to …

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7 Effective Ways To Improve Customer Experience in 2021

Effective Ways To Improve Customer Experience

7 Effective Ways To Improve Customer Experience in 2021 In today’s time, every company focuses on customer experience rather than on product and pricing. If …

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Sentiment Analysis

5 Best Sentiment Analysis Tools of 2021

5 Best Sentiment Analysis Tools of 2021 Nowadays, several businesses are taking advantage of the internet to find out the sentiment behind millions of conversations …

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Crisis management plan

Steps in Creating a Crisis Management Plan

5 ways CRM Can Help Create Better Marketing Campaign Customer Relationship Management (CRM) is a powerful tool that nurtures interactions with customers, prospects, and potential …

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ooORM Tools to monitor your brand

Best ORM Tools to Manage Your Brand

Best ORM Tools To Monitor Your Brand in 2021 If you’re running an online business, it’s mandatory to manage your business reputation on the web. …

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Customer relationship management

Top CRM Strategies That Will Boost your business

Top CRM Strategies That Will Boost Your Buisness In 2021 No business is successful without the customers, they are the core- asset of every company. …

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Gen Z1

How to Market to Gen Z – A Comprehensive Guide

How do you market your brand to Gen Z? Here’s a list of things you can do that’ll work! Read on to find out more.

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Customer-Centric Strategy

How to develop Customer -Centric Strategy?

How to Develop Customer -Centric Strategy Table of Content Add a header to begin generating the table of contents The main motive of every brand …

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Google Algorithm Update

All You Need to Know About Google Algorithm Updates

All You Need to Know About Google Algorithm Updates Table of Content Add a header to begin generating the table of contents Introduction Google frequently …

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Reason to choose Cloud base CRM from Locobuzz

Why to choose cloud-based CRM?

Reasons to choose cloud-based CRM Companies like to invest in advanced tools for customer and company relationships because, in times like the Covid-19 pandemic, it …

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Competitive Market in Brand Equity

What is brand equity and how to measure it?

What is brand equity and how to measure it ? Brand equity refers to the value that a brand name adds to its company. This …

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meme-marketing1

Memes, Online Marketing, and Social Listening: The Ultimate Guide

Here are the best ways in which brands leverage memes for marketing, and the importance of Social Listening for increased brand awareness.

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Omnichannel Marketing

All about omnichannel marketing

Here’s all you need to know about excelling at Omnichannel Marketing and the way companies can leverage the technology for better results.

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Manage Customer Relationship Without A CRM

8 Way to Manage A Customer Relationship without CRM

8 Ways To Manage Customer Relationship Without A CRM In today’s time, one of the major aspects while running your business is managing and building …

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Voice Marketing Guide

Why is Voice Marketing Guide essential in business?

Voice marketing Guide: Why Is It Essential For Businesses in 2021 Voice marketing has taken a huge leap and is considered one of the most …

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Instagram analytics

Instagram Analytics – A New Strategy

Instagram Analytics: Ultimate Guide To Enhance Your Instagram Analytics Strategy What do you mean by Instagram Analytics? Instagram Analytics comes under the broad category of …

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omnichannel retail solution

Omnichannel Retail Solutions

Omnichannel Retail Solution- A new-Age Marketing Strategy That Helps Businesses Connect With Customers Table of Content Add a header to begin generating the table of …

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Social Media in Customer Service

Social Media Customer Service – A Way To Build Relationship with Customers

Social Media Customer Service: A Powerful Way To Build and Maintain Relationship With Customers Table of Content Add a header to begin generating the table …

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blind4

How can Social Media tools be more inclusive towards sensory-impaired audiences?

Table of Contents For most of us, social media is the ultimate playing field for all things entertainment, information, news, and networking. For most of …

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How Chatbots Reduce Sales Efforts So You Focus on Conversions

How Chatbots Reduce Sales Efforts So You Focus on Conversions

How Chatbots Reduce Sales Efforts So You Focus on Conversions Table of Content Add a header to begin generating the table of contents AI-enabled chatbots …

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Data Driven Decision Making

How to Make Data Driven Decision

How to Make Smarter Decisions to Fuel Business Growth Table of Content Add a header to begin generating the table of contents We’ve all heard …

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Digital-CX-F-900x600

How Customer Experience Drives Digital Transformation?

Organizations are stepping into the digital world to offer enhanced Customer Experience through online presence. Here’s how to do it best!

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Chatbot-Logistics-F-900x600

Importance of Chatbots for Logistics and Supply-Chain

Chatbots for logistics are substantial in customer-related operations as well as supply-chain operations. Here’s all you need to know!

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Chatbot-for-TravelHospitality-int

How Chatbots are Revolutionizing Travel & Hospitality Sectors

The Travel and Hospitality industry is thriving with the help of AI-powered chatbot technology. Here’s how they’re achieving this!

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CHATBOT FINTECH

Benefits of a Chatbot for the Finance Industry

Why must a brand in the Finance sector utilize a chatbot for its website & mobile application? What are the best options available? Find out!

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Social-Media-Scheduling-int

Best Social Media Scheduling Tools in 2021

Selecting a social media scheduling tool is a challenging task so we’ve listed the best social media scheduling and publishing tools for you!

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Competitor Analysis

7 Best Competitor Analysis Tools To Beat Your Competitors in 2021

To make your Competitive Analysis process accessible, here’s a list of the five best competitor analysis tools in 2021.

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B2B Growth Trends

7 B2B Growth Trends You Should Know in 2021

If your company is going through a motionless phase of growth, these 7 B2B growth trends will be key to business growth in 2021.

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Instagram Hashtag Analytics

Five Instagram Hashtag Analytics Tools

Instagram Hashtag Analytics is beneficial to determine trending hashtags among users. Here’s how to leverage the technology!

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E-Commerce-Chatbot

Make E-Commerce Chatbot Rock the Shopping Season

Let’s understand what an e-commerce chatbot is and why it’s necessary for companies to design chatbots for websites and mobile applications.

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Social-Media-Search-Tools-1.2

Why Social Media Search Tools is essential for Brands

Here are some social media search tools that brands can adopt to optimize their digital marketing strategy.

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Omnichannel-Customer-Experience1.1

What’s Omnichannel Customer Experience?

Businesses generate leads when customers connect with them. Here’s how Omnichannel Customer Engagement results in increased sales.

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Omnichannel Customer Service

Best Practices for Omnichannel Customer Service

Omnichannel Customer Service has become an indispensable tool in recent times. Here’s all you need to know about it.

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Mobile-App-Header-900x600

The Locobuzz Mobile App is Here! Here’s all you need to know

A giant leap in easing your Customer Experience needs, the Locobuzz mobile application is now available to download!

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AI-Productivity-900x600

Improving Productivity with Artificial Intelligence

In 2020, Artificial Intelligence played a massive role in solving significant issues economically and development-wise.

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Chatbots-CX-900x600

Social Media Chatbots: How it Improves Customer Experience?

It’s essential to choose the right chatbot in order to provide a genuine one-on-one customer experience between brands and users.

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Response-Time-Featured-900x600

How to Speed Up Response Time?

Customers today can share positive and negative experiences by commenting on social media. Here is how you can improve the Response Time!

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Instagram-DM

Locobuzz: Messenger API Support for Instagram is Here!

Leverage Instagram and elevate Customer Experience like never before with Locobuzz as we announce Messenger API Support, plus more upgrades!

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Competition-Benchmarking

How to Leverage Competition Analysis and Benchmarking

Competition Analysis is dynamic and subjective to every business and its departments, being as broad or as granular as you like.

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Real-Estate-Chatbot

The New Widget of Digital Marketing in Real Estate: Chatbot

A chatbot helps manage digital Customer Experience in a highly competitive sector. One such sector is Real Estate.

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Brand-Voice

Brand Voice: Why it’s Important & How to Improve

Establish a strong Brand Voice and make your customers feel heard while attracting new followers and maintaining user-brand relationship.

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Social-Media-Practices

Understanding Social Media Management like a Pro

Locobuzz provides better Customer Experience which, in turn, gives brands a better way to attract and maintain customer base.

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Image-Recognition1.2

These Are the Best Image Recognition Tools

Here are some Image Recognition Tools that will help your company attain breakthroughs in the new market norms.

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Google Alerts1

Best Easy and Free Alternatives to Google Alerts

Brands look for Google Alerts alternatives that have comprehensive Social Listening & Media Monitoring features. Here are the best ones!

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Chatbot_Mistakes

Six Chatbot Mistakes That Are Making You Lose Customers

Here are some common mistakes to avoid while integrating a chatbot for improved customer retention and rapid growth of business.

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CXTools1

Five Essential CX Tools for FinTech Brands

Here’s how FinTech brands can cast magic using CX Tools to provide one-stop solutions for all things financial.

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Real-Estate-Graphic

Locobuzz Webinar about Real Estate Sector During COVID

Locobuzz Webinar, “Real Estate, AI and Automation in the Age of COVID” with four industry leaders who’ve thrived amidst the pandemic.

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Shopping-Cart

Spot New Consumer Behavior using Social Media Trends

Important changes in the consumer behavior can be observed through social media trends. Here’s how to leverage it in the best way possible!

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Locobuzz_Logo1

Locobuzz: One Tool to Manage all Customer Experience Needs!

An analysis of the different needs of a brand for Consumer Response Management, and how Locobuzz is the answer!

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AI

Artificial Intelligence: Boon or Bane, or Way to a Better Future?

From fears of Artificial Intelligence replacing humans to dystopian futures, should it be feared? Or are the fears baseless fear-mongering?

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COVID 19 Social Media

How to Preserve Customer Experience During COVID-19

How can Artificial Intelligence and Big Data create a seamless Customer Experience during a pandemic? Let’s find out!

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Whatsapp

WhatsApp: The One-Stop Shop for Customer Engagement!

WhatsApp has, for any brand, rapidly emerged as the leader in one-on-one conversations with customers. But how can you leverage it? Find out!

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healthcare during covid

Locobuzz CEO explains why healthcare thrives during COVID on a SaaS platform

Here’s how a SaaS platform, like Locobuzz, helps brands across sectors streamline operations and comes in handy in a pandemic world.

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break the myth

Break the Myth: No, Good Enterprise Technology Doesn’t Always Need a Million Dollars

The procurement of enterprise technology is heavily influenced by marketing causing the product’s merits to be partially ignored.

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power of user generated content

The Power of User Generated Content in the Age of COVID

User-Generated Content is one of the most potent tools for a marketer to help people connect with a brand.

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The Art Of Data Visualization

Perfecting The Art Of Data Visualization

Data Visualization is the graphic representation of data. The key is understanding the best ways to reveal complex information at a glance.

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Effective ORM

Effective Online Reputation Management During COVID

During COVID-19, what must your brand do to keep its Online Reputation Management intact? Read on to find out!

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Social-Listening-5_Locobuzz-1-900x600

Why Data Analytics Matters in the Age of COVID-19

The virus is here to stay, and cost-cutting on Data Analytics & Customer Engagement isn’t an option. Here’s why!

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Social Media Campaign

3 Tiers of Tracking Social Media Campaign Performance

Here’s how to utilize your Social Media Campaign to actually convert millions of data points into actionable insights.

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Chatbots

Chatbots in 2021: Why They’re More Important Than Ever!

2021 is going to be the year of chatbots as they become the New World Order of Customer Experience. Here’s why they’re ever so important!

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UX UI

Why User Interface + User Experience = Customer Experience

User Interface linked with User Experience is the definition of Online Customer Experience, but how to enhance all three aspects? Here’s how!

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Think Digital

Consumer Data? Customer Experience? Think Digital!

Did you know 80% of customers use Social Media to engage with brands? Here’s how to leverage this and improve your own Customer Experience!

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Online Reputation

How to Perfect Online Reputation and Response Management

When Online Reputation is low or hampered, brands rank at the bottom of social media-driven customer favor. But, there’s a solution!

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Customer Service

The Best Ways to Improve Customer Service

Let’s deep dive into the important steps that will get you closer to customers and, in the process, improve customer service.

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Big-Data_Locobuzz-900x600 (2)

A Guide Into the World of Big Data for Small & Medium Enterprises

The main question is: Is Big Data only for big companies? The answer is ‘NO’. Find out why and how to use Big Data for an SME.

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CX-Pitch

Here are the Essentials to Decode a CX Pitch

A great CX platform can transform your brand. Here are the points to keep in mind while making Customer Experience decisions.

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Data Visualization

Understanding the World of Data Visualization

Data Visualization brings your campaign alive with a 3D point-of-view of all data points. Here’s how to leverage it to the fullest!

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Image Recognition

What is Image Recognition and Its Benefits?

Image Recognition tracks and secures brand identity. It’s trained to capture symbolic references and catch any misuse of logos.

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Whatsapp Business

WhatsApp: The Newest Channel for Customer Service

WhatsApp is the future of Customer Support. When are you introducing your brand to this new technology?

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Competition Benchmarking

Disrupt With Kindness: What’s Competition Benchmarking?

A simple and necessary guide to the importance of Competition Benchmarking for your business. Here’s why you need it!

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Online Brand Anchor

Why It’s Necessary to Have an Online Brand Anchor

Brand Anchors, or chatbots, are trained assistants providing online visitors information about the brand and enhancing brand experience. Read on to know more!

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Artificial Intelligence

The Top Four Artificial Intelligence Trends in 2021

As time proceeds, we are seeing Artificial Intelligence enter our daily lives; slowly and gradually. Today, let’s understand how you can ace the top AI trends!

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Chatbot-4_Locobuzz-900x600

Everything To Know About Chatbots in 2021

Well-trained chatbots can halve your work and make life simpler. But, if you’re unconvinced and want to understand why you must invest in a chatbot, read on!

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Online Reputation Management 1 Locobuzz

5 Crucial Benefits of Online Reputation Management

Saving your brand from the wrath of angry customers as well as fraudsters is vital. This is where Online Reputation Management (ORM) comes in.

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Artificial-Intelligence-1_Locobuzz

Busted! Five AI Myths That Should Stop Existing

Here, we break the walls and smash the wrong notions held against AI. So, let’s discuss the five biggest myths around AI!

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Social-Media-Trends_Locobuzz

Important Upcoming Social Media Trends

Social Media is constantly developing and changing. Here are the top Social Media trends you must follow in 2021!

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Online-Response-Management-ORM_Locobuzz

6 Ways to Improve Your Online Response Management

Online Response Management (ORM) is a crucial part of any business. It gives you the ability to manage your online presence effectively. Here’s how to improve your ORM.

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Customer-Experience-CX-Stars_Locobuzz

Customer Experience: How To Measure & Improve It?

Good Customer Experience is a must for businesses wanting to hold a strong position in the market. But do you know to measure and improve customer experience & satisfaction?

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Chatbot-3_Locobuzz-900x600

Five Reasons Why Chatbots Are The Future

Chatbots provide customer service, present product recommendations, and engage customers. Below are a few facts and statistics to prove why chatbots are the future!

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19199752-Converted-900x600 (1)

How Customer Experience Can Be Improved

In 2021, traditional marketing has been replaced by digital to a large extent. Under such circumstances, it is extremely critical for you to make sure your customer experience is top-notch. Read on to find out how you do that!

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Chatbots-Graphic_Locobuzz-900x600

All You Need To Know About Chatbots, Your Brand’s BFF

There are many great reasons to have chatbot assistance on your website and/or mobile application, but here are a few essential ones. Find out why chatbots are your brand’s BFF!

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Customer_Service_Locobuzz-900x600

Top Reasons Why Customer Service is Critical for Businesses

Customer service expectations are rising and consumers are looking at brands to create a seamless online experience. Here’s why that’s so important.

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Andriod-Chatbot_Locobuzz-900x600

Understanding Chatbots, the New Buzzword

“Bots are the new apps,” said Microsoft CEO Satya Nadella. But what exactly are chatbots? How does it help your business? Read to find out!

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How Social Media is Changing Us Without Us Knowing

Social Media platforms are products but the users do not pay. So how do they earn money? If we’re not paying, someone is.

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