The accurate calculation of a brand’s Social Media Analytics requires a good Social Media Tracker and an added Social Listening Tool.
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Omnichannel Customer Service has become an indispensable tool in recent times. Here's all you need to know about it.
A giant leap in easing your Customer Experience needs, the Locobuzz mobile application is now available to download!
In 2020, Artificial Intelligence played a massive role in solving significant issues economically and development-wise.
It's essential to choose the right chatbot in order to provide a genuine one-on-one customer experience between brands and users.
Customers today can share positive and negative experiences by commenting on social media. Here is how you can improve the Response Time!
Leverage Instagram and elevate Customer Experience like never before with Locobuzz as we announce Messenger API Support, plus more upgrades!
Competition Analysis is dynamic and subjective to every business and its departments, being as broad or as granular as you like.
A chatbot helps manage digital Customer Experience in a highly competitive sector. One such sector is Real Estate.
Establish a strong Brand Voice and make your customers feel heard while attracting new followers and maintaining user-brand relationship.
Locobuzz provides better Customer Experience which, in turn, gives brands a better way to attract and maintain customer base.
Here are some Image Recognition Tools that will help your company attain breakthroughs in the new market norms.
Brands look for Google Alerts alternatives that have comprehensive Social Listening & Media Monitoring features. Here are the best ones!
From aiding product launches to hashtag tracking, are you properly analyzing your brand's social data? Here's all about it!
Here are some common mistakes to avoid while integrating a chatbot for improved customer retention and rapid growth of business.
Here's how FinTech brands can cast magic using CX Tools to provide one-stop solutions for all things financial.
Important changes in the consumer behavior can be observed through social media trends. Here's how to leverage it in the best way possible!
Now that we're in the age of COVID, it's essential to listen to what’s buzzing in online communities, and Social Listening helps you do that!
An analysis of the different needs of a brand for Consumer Response Management, and how Locobuzz is the answer!
From fears of Artificial Intelligence replacing humans to dystopian futures, should it be feared? Or are the fears baseless fear-mongering?
WhatsApp has, for any brand, rapidly emerged as the leader in one-on-one conversations with customers. But how can you leverage it? Find out!
Social Listening and Social Monitoring have both proved to be useful for a brand's growth. But what exactly is the difference between the two?
The procurement of enterprise technology is heavily influenced by marketing causing the product's merits to be partially ignored.
User-Generated Content is one of the most potent tools for a marketer to help people connect with a brand.
Data Visualization is the graphic representation of data. The key is understanding the best ways to reveal complex information at a glance.
During COVID-19, what must your brand do to keep its Online Reputation Management intact? Read on to find out!
Like all great plans, Locobuzz, too, had humble beginnings. Our Artificial Intelligence journey started with Sentiment Analysis.
The virus is here to stay, and cost-cutting on Data Analytics & Customer Engagement isn't an option. Here's why!
In 2021, Social Listening is a critical investment and, for many businesses, a life source they cannot do without.
Here's how to utilize your Social Media Campaign to actually convert millions of data points into actionable insights.
2021 is going to be the year of chatbots as they become the New World Order of Customer Experience. Here's why they're ever so important!
User Interface linked with User Experience is the definition of Online Customer Experience, but how to enhance all three aspects? Here's how!
In 2020, Big Data is Big Money. But how do you leverage it? Here's how to master the art of Social Listening using Big Data Analytics!
Did you know 80% of customers use Social Media to engage with brands? Here's how to leverage this and improve your own Customer Experience!
When Online Reputation is low or hampered, brands rank at the bottom of social media-driven customer favor. But, there’s a solution!
Let's deep dive into the important steps that will get you closer to customers and, in the process, improve customer service.
The main question is: Is Big Data only for big companies? The answer is 'NO'. Find out why and how to use Big Data for an SME.
Analytics is the spine of your Digital Body. Without analytics, there is no point in Social Listening and Digital Learning.
A great CX platform can transform your brand. Here are the points to keep in mind while making Customer Experience decisions.
Data Visualization brings your campaign alive with a 3D point-of-view of all data points. Here's how to leverage it to the fullest!
Image Recognition tracks and secures brand identity. It's trained to capture symbolic references and catch any misuse of logos.
WhatsApp is the future of Customer Support. When are you introducing your brand to this new technology?
A simple and necessary guide to the importance of Competition Benchmarking for your business. Here's why you need it!
Why should you use Social Media Analytics Software? How does it help understand customer sentiments? Read on to find out!
Brand Anchors, or chatbots, are trained assistants providing online visitors information about the brand and enhancing brand experience. Read on to know more!
You need command over Social Media as relationships between brands and customers get complicated. How do you appease customers? And what platforms to use?
As time proceeds, we are seeing Artificial Intelligence enter our daily lives; slowly and gradually. Today, let’s understand how you can ace the top AI trends!
Well-trained chatbots can halve your work and make life simpler. But, if you're unconvinced and want to understand why you must invest in a chatbot, read on!
Saving your brand from the wrath of angry customers as well as fraudsters is vital. This is where Online Reputation Management (ORM) comes in.
Here, we break the walls and smash the wrong notions held against AI. So, let’s discuss the five biggest myths around AI!
Social Media is constantly developing and changing. Here are the top Social Media trends you must follow in 2021!
Online Response Management (ORM) is a crucial part of any business. It gives you the ability to manage your online presence effectively. Here's how to improve your ORM.
What is Social Listening? How does it work? How does it help your brand's image and outreach? Read on to find out why your brand definitely needs it!
Good Customer Experience is a must for businesses wanting to hold a strong position in the market. But do you know to measure and improve customer experience & satisfaction?
Customer-generated media is critical and has revolutionized the digital industry with social listening. Here's why social listening is important for your business.
Chatbots provide customer service, present product recommendations, and engage customers. Below are a few facts and statistics to prove why chatbots are the future!
In 2021, traditional marketing has been replaced by digital to a large extent. Under such circumstances, it is extremely critical for you to make sure your customer experience is top-notch. Read on to find out how you do that!
There are many great reasons to have chatbot assistance on your website and/or mobile application, but here are a few essential ones. Find out why chatbots are your brand's BFF!
Customer service expectations are rising and consumers are looking at brands to create a seamless online experience. Here's why that's so important.
“Bots are the new apps,” said Microsoft CEO Satya Nadella. But what exactly are chatbots? How does it help your business? Read to find out!
Omnichannel Customer Service has become an indispensable tool in recent times. Here's all you need to know about it.
A giant leap in easing your Customer Experience needs, the Locobuzz mobile application is now available to download!
It's essential to choose the right chatbot in order to provide a genuine one-on-one customer experience between brands and users.
Customers today can share positive and negative experiences by commenting on social media. Here is how you can improve the Response Time!
Here's how FinTech brands can cast magic using CX Tools to provide one-stop solutions for all things financial.
Important changes in the consumer behavior can be observed through social media trends. Here's how to leverage it in the best way possible!
Establish a strong Brand Voice and make your customers feel heard while attracting new followers and maintaining user-brand relationship.
Locobuzz provides better Customer Experience which, in turn, gives brands a better way to attract and maintain customer base.
Here's how to utilize your Social Media Campaign to actually convert millions of data points into actionable insights.
Image Recognition tracks and secures brand identity. It's trained to capture symbolic references and catch any misuse of logos.
A simple and necessary guide to the importance of Competition Benchmarking for your business. Here's why you need it!
Saving your brand from the wrath of angry customers as well as fraudsters is vital. This is where Online Reputation Management (ORM) comes in.
In 2020, Artificial Intelligence played a massive role in solving significant issues economically and development-wise.
Leverage Instagram and elevate Customer Experience like never before with Locobuzz as we announce Messenger API Support, plus more upgrades!
Competition Analysis is dynamic and subjective to every business and its departments, being as broad or as granular as you like.
A chatbot helps manage digital Customer Experience in a highly competitive sector. One such sector is Real Estate.
Here are some Image Recognition Tools that will help your company attain breakthroughs in the new market norms.
Brands look for Google Alerts alternatives that have comprehensive Social Listening & Media Monitoring features. Here are the best ones!
Locobuzz Webinar, "Real Estate, AI and Automation in the Age of COVID" with four industry leaders who've thrived amidst the pandemic.
How can Artificial Intelligence and Big Data create a seamless Customer Experience during a pandemic? Let's find out!
Here's how a SaaS platform, like Locobuzz, helps brands across sectors streamline operations and comes in handy in a pandemic world.
The procurement of enterprise technology is heavily influenced by marketing causing the product's merits to be partially ignored.
Like all great plans, Locobuzz, too, had humble beginnings. Our Artificial Intelligence journey started with Sentiment Analysis.
In 2021, Social Listening is a critical investment and, for many businesses, a life source they cannot do without.
Social Listening
The accurate calculation of a brand’s Social Media Analytics requires a good Social Media Tracker and an added Social Listening Tool.
From aiding product launches to hashtag tracking, are you properly analyzing your brand's social data? Here's all about it!
Now that we're in the age of COVID, it's essential to listen to what’s buzzing in online communities, and Social Listening helps you do that!
Social Listening and Social Monitoring have both proved to be useful for a brand's growth. But what exactly is the difference between the two?
In 2021, Social Listening is a critical investment and, for many businesses, a life source they cannot do without.
In 2020, Big Data is Big Money. But how do you leverage it? Here's how to master the art of Social Listening using Big Data Analytics!