Brand Anchors, or chatbots, are trained assistants providing online visitors information about the brand and enhancing brand experience. Read on to know more!
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You need command over Social Media as relationships between brands and customers get complicated. How do you appease customers? And what platforms to use?
As time proceeds, we are seeing Artificial Intelligence enter our daily lives; slowly and gradually. Today, let’s understand how you can ace the top AI trends!
Well-trained chatbots can halve your work and make life simpler. But, if you're unconvinced and want to understand why you must invest in a chatbot, read on!
Saving your brand from the wrath of angry customers as well as fraudsters is vital. This is where Online Reputation Management (ORM) comes in.
Here, we break the walls and smash the wrong notions held against AI. So, let’s discuss the five biggest myths around AI!
Social Media is constantly developing and changing. Here are the top Social Media trends you must follow in 2021!
Online Response Management (ORM) is a crucial part of any business. It gives you the ability to manage your online presence effectively. Here's how to improve your ORM.
What is Social Listening? How does it work? How does it help your brand's image and outreach? Read on to find out why your brand definitely needs it!
Good Customer Experience is a must for businesses wanting to hold a strong position in the market. But do you know to measure and improve customer experience & satisfaction?
Customer-generated media is critical and has revolutionized the digital industry with social listening. Here's why social listening is important for your business.
Chatbots provide customer service, present product recommendations, and engage customers. Below are a few facts and statistics to prove why chatbots are the future!
In 2021, traditional marketing has been replaced by digital to a large extent. Under such circumstances, it is extremely critical for you to make sure your customer experience is top-notch. Read on to find out how you do that!
There are many great reasons to have chatbot assistance on your website and/or mobile application, but here are a few essential ones. Find out why chatbots are your brand's BFF!
Customer service expectations are rising and consumers are looking at brands to create a seamless online experience. Here's why that's so important.
“Bots are the new apps,” said Microsoft CEO Satya Nadella. But what exactly are chatbots? How does it help your business? Read to find out!
When I first heard the term artificial intelligence, I thought about machine learning and self-driving cars. I did not clearly understand all the fields it cuts across and encompasses.
One symbol has changed the way we interact over the internet. What was known by some as the pound symbol, and others as an octothorpe – is now universally known as the hashtag.
Recent documentaries such as the social dilemma and the great hack have warned against the dangers of social media.
Omnichannel marketing is the new marketing buzzword. In this blog, I will take you through the details of what an omnichannel marketing