Request Demo
Request Demo

Lead Source:

Contact Source:
Original Source:
Lead Form Type:

-Original Source Drill-Down 1:
-- First Page Seen:
Main Lead Source:
IP City:
IP State/Region:
Region:
utm Campaign:
utm Medium:
utm Source:
Junk Reasons:
IP Address:
utm Term:
GCLID:
GCLID_Multi:
Please fill the reCAPTCHA
By submitting this form, you consent to our use of your data for processing your demo request and communicating about our services. We do not share your data with third parties without your consent as Locobuzz is committed to compliance with GDPR. For any questions, contact our Chief Data Officer, Vidyasagar Parivelli, at privacy@locobuzz.com. Your privacy and data security are our top priorities.
Trusted by the best!

Telecom operates in a highly competitive marketplace

Customer expectations from telecom service providers have evolved at a fast pace ranging from choice of channel, contextual support and quick resolution. Telcos are now focused on streamlining CX by offering smart self-service options for low value requests and quick personalized service on digital channels for high value requests.
Here are some of the rapid developments that have taken place in this domain:

As a result of this many telecom companies find the need to optimize CX touch points across their organization in order to build trust and loyalty at economical costs.

Data in this domain is so vast and rich, that it provides well-prepared organisations with the opportunity to learn infinitely more about their customers, competitors as well as the impact of their marketing strategies and product/services offerings. Data sources such as calls, chats, emails, social media, ratings and reviews, online forums, complaints are information that reside in silos. In order to derive the best insights and factors that affect brand equity, most telecom brands rely on an AI-powered unified customer experience management platform.

Locobuzz for Telecom Brands

Built to Scale!

Analyses over 2 million conversations every month in this sector

Accurate and Reliable AI Engine

Well trained AI/ML engine which fully understands the nuances of this sector for superior accuracy and automation

Single view of the customer

CRM augmentation and One-View of the Customer for smarter customer segmentation

Ecosystem insights

Locobuzz provides detailed competitive Intelligence, consumer insights and product/service intelligence

Location insights

Brand leverage location Intelligence for service-outage remediation with Locobuzz

Brand Health

Real-time campaign analytics, brand monitoring and crisis management

Automation Across multiple channels

Deploy chatbots for First Level Response interaction

Finding the right customers

lead generation anf fulfilment

Enable Surveys

Powerful AI-driven NPS and CSAT tracking

Improved Process

Visually powerful data intelligence hub and Digital Command Center

Real-time view of data movements

Well trained AI/ML engine which fully understands the nuances of this sector for superior accuracy and automation.

Why choose Locobuzz if you are a Telecom?

Locobuzz has proven capabilities in managing the scale, variety and the velocity of consumer conversations in the Telecom business.

We focus on convenience & flexibility. For brands, we encourage customer-loyalty by identifying emerging feedback trends, identifying root causes of customer dissatisfaction, and aid in the development of data-driven engagement to ensure complete customer delight and assistance.

With Locobuzz, gathering and organising customer data is both quick and easy. Our powerful algorithms systematically organize the stream of customer data from key digital channels and networks across the web and analyse their sentiment, topic categories, location and more.

With Locobuzz, gathering and organising customer data is both quick and easy. Our powerful algorithms systematically organize the stream of customer data from key digital channels and networks across the web and analyse their sentiment, topic categories, location and more.

Locobuzz helps continuously monitor customer concerns and proactively address issues on key digital channels. Monitor feedback from across the digital ecosystem to identify drivers of dissatisfaction or indicators of potential compliance infractions before the issues escalate.

Our Campaign Listening capabilities help brands compare the results of current digital campaigns with formerly run campaigns to draw performance insights. This is also possible with competing brands’ campaigns. This means you can quickly find out how your latest offers, products and advertising are being received by your audience and performing compared to your competitors.

Prepare your organization for the unpredictable by continuously leveraging Social media metrics, insights, and alerts to understand the impact of events. Study market movements, responses to programs and policies so as to be geared with strategic information long before a crisis emerges. With Locobuzz, use carefully crafted workflows to quickly remediate pressing issues.

Digital command centers elevate institutional knowledge of the brand and its customers though powerful visualisations and displaying real-time data shifts. It is a in-house marketing organizational construct that integrates various marketing capabilities under the same roof to drive customer obsession and turn marketing insights into action for growth.

Looking for uniformity in your business?

Locobuzz makes your CX journey unique

Multi-screen view to visualize live data and gain insights like live tracking of Mentions, Live view of occurrences happening across channels and platforms.

Language will never be a barrier for customer experience, with active vernacular analytics and translation no consumer query will be missed even if it’s in a local language.

Compare your brand’s share of voice in the digital market and see how well it is received by the audience.

Quick responses will help you gain the confidence and give a good impression of your brand showing that it cares for its customers.

Concerns of the customer in a whole can give you insights for the product, quality assurance, service teams to serve the consumer with only the best and stand as a brand which does that.

In the digital realm, word-of-mouth marketing has taken the form of reviews, ratings, NPS and CSAT scores. People depend on other people and communities to get opinions on Telecom providers. Identify unmet needs of your competition customers and fulfil them to grow your customer base.

TAT is one of the vital key components when it comes to sustaining and ideal brand image. Locobuzz helps improve the response time for better brand-customer relations.

A brilliant function which enables escalation issues automatically once the bot/agent does have an answer to the queerie/complaint/concerns.

Observe, analyse and compare the works of both your brand and competing brands to garner insights for future branding and marketing. With Locobuzz’s competition listening capabilities, understand what your competitors are doing and improve your strategies on the fly!

Request a Demo
[hubspot type=form portal=5086169 id=bc733bf5-708e-4442-b2ad-1732d6895e71]

By continuing to browse and use this website, you consent to our use of cookies to enhance your browsing experience, analyse individualised usage and website traffic, tailor content to your preferences, and make your interactions with our website more meaningful. You further acknowledge that you have read, understood, and agree to be bound by our Privacy Policy and Terms of Service, which are in compliance with GDPR.

Please Read the Terms and Conditions Before Submitting

  • The lucky draw contest is open to participants aged 21 and above.
  • The contest entry period starts on Oct 3 and ends on Oct 18. Entries received after the end date will not be considered.
  • Participants can enter the lucky draw by completing the online entry form provided on this page.
  • Only one entry per person is allowed. Any additional entries will be disqualified.
  • Winners will be selected randomly from all eligible entries received during the entry period.
  • The draw will be conducted online, and results will be shared on our social media handles.
  • The prizes for the lucky draw contest are as described on this page.
  • Prizes are non-transferable, non-exchangeable, and non-refundable. No cash or other prize substitution is allowed.
  • Winners will be notified via email and/or phone within 3 days after the lucky draw.
  • Winners must respond within 3 days to claim their prize. Failure to do so will result in the selection of an alternate winner.
  • By entering the contest, participants grant permission to use their names and submitted content for promotional purposes without further compensation or approval.
  • Participant data will be used in accordance with the Privacy Policy. Personal information will not be shared or sold to third parties.
  • The organizer reserves the right to modify, suspend, or cancel the contest if unforeseen circumstances or technical issues arise that affect the fairness or integrity of the contest.
  • This contest is subject to all applicable laws and regulations and is void where prohibited.
  • Participation in the contest constitutes acceptance of these terms and conditions.
  • For any questions or concerns regarding the contest, contact hello@locobuzz.com
Fill Out Your Details
[hubspot type=form portal=5086169 id=888a747b-e829-46df-a2d4-d2c7729a4ce6]
Request a Custom Report
[hubspot type=form portal=5086169 id=034775ca-2e25-4934-9e46-144ebf4e3b3d]

Personal data will be processed in accordance with Locobuzz’s Privacy Policy

Request a Demo

[hubspot type=form portal=5086169 id=3f0e0940-c409-4d7a-b11d-40de60454c6a]