Webinar
Advancement of AI in CX beyond 2023
Did you know that IPL 2023 was one of the first adopters of artificial intelligence in managing their customer experience program? And for the right reasons too because AI not only reduced their response (to their customers) rate but also improved their resolution rate.
This along with many other examples was discussed in our latest webinar “Advancement of AI in CX Beyond 2023”. In this on-demand video, our own Locobuzz team sheds light on how artificial intelligence directly impacts the customer experience program, your customer-facing talent force and the overall brand image.
Know the secrets behind AI’s role in CX and give your brand the edge it deserves!
Our Speakers
Vijay Vittal
Product, Locobuzz
Shefali Mathur
Product Marketing, Locobuzz
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Key Highlights
- Understand the core competency AI offers your CX programs and CS team.
- Gaze into the crystal ball and know the AI and CX trends that can transform your business.
- Receive real-time examples of AI implementation into customer experience and its multi-fold benefits.