WhatsApp Business Integration
Add value to CX with WhatsApp Business Solutions
High volumes of customer-queries require multiple support mediums for query resolution. With Locobuzz’s multidimensional technologies, you can choose between a human agent or chatbot to aid customer support over WhatsApp.
Addressing cases with the use of a WhatsApp-integrated chatbot helps improve TAT and subdue negative feedback. Most importantly, we adhere to WhatsApp privacy policies, making Locobuzz secure your data with absolute operational efficiency!
Smooth integrations for real-time support
When customers initiate conversations with your brand over WhatsApp, their queries are routed through ORM systems and form a ticket on the dashboard. When an agent or a chatbot responds to the ticket, it results in customers experiencing a real-time conversation entirely over their WhatsApp! With Locobuzz, leverage the true value of WhatsApp business API integrations to personalise customer experience.
Experience a well-balanced AI and human interface
We provide strategic WhatsApp Business Solutions for brands that incorporate omnipresent query resolution across channels on the daily. Our AI-powered smart bots are fitted with advanced machine learning capabilities to make them sharp and reliable for an instant customer response.
In case of queries that the bot doesn’t understand, the lucid transference onto a human agent over the platform ensures no customer is left unattended.
Switch to a uniform and adaptable platform
Create customer engagement opportunities
The idea of WhatsApp Integration with Locobuzz substantiates real-time user experience with rock-solid customer engagement solutions! The aim is to evolve CX into a deeper relationship, wherein customers rely on WhatsApp as a preferred platform to engage with your brand!
Make technology your partner in growth
Locobuzz designs technology solutions that are flexible to adapt to contemporary customers and bring brands closer to them.
Through Avant-grade automation solutions and Online Reputation Management, Locobuzz creates a very interesting opportunity for satisfying customer experience over WhatsApp.