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Using Facebook and WhatsApp Chatbots to Improve Customer Experience
A strong customer service strategy is the engine that propels a company to new heights of success. Businesses have migrated
What Is Consumer Insights (Customer Insights) With Examples & How To Use Them In 2023?
Consumer insights also known as customer insights provides data which is the most powerful tool today for present day businesses
Top 3 CRM Tools for Real Estate Based on 6000+ Customer Reviews
Only 1/3 of real estate agents feel that they have the tools and skills needed to run a digitally transformed business, according
5 types of chatbots that will help your business grow!
A Chatbot for an e-Commerce website is very different from one for banking.
5 benefits of using a Customer Relationship Management Platform
For any business to grow with sustainability, the customers are the key component. How you interact with your customers and
What is Social Media Management and its benefits?
Regardless of how you approach social media management, whether, with the support of a digital marketing agency or a toolset
What is brand reputation management? Here’re the top 10 best practices for the same.
Entrepreneur, web influencer, and Bestselling Author author Neil Patel has been at the top of the list when it comes
Few most common CX challenges – how many seem familiar for your brand?
A seamless customer journey is often the deciding factor of whether your brand retains a customer or not.
Ways To Make Use of Social Listening
5 Ways To Make Use Of Social Listening Social listening is the art of monitoring the chatter surrounding a brand
How To Manage The Data For Online Marketing
Data is the fuel for modern-day businesses. However, did you know that 25% to 30% of data becomes redundant or
How to Decide Between Engagement and Views
As a marketer, you must be bombarded with information about how to attract visitors online. You need to create great
Using Data To Improve Customer Experience
You have a top-of-the-line product and your marketing is doing everything right, but for some reason,
8 Best Data Analytics Tools In 2023
If you are a blooming business in 2023, then data analytics tools are incredibly platforms
How To Measure Social Media ROI
Over the several years, the pattern of social media usage and monetization is rising day by day.
How To Go About Omnichannel Reputation Management
A survey found that online reviews influenced the buying decision of 93% of consumers. Businesses generate 62% more revenue from
How Ad Agencies Can Up Their Game with Innovation
Recently, an article asked a group of advertising experts to share their views on the profession’s future. Is it all
7 Hacks Social Media Managers Need To Know Of
Social media has become an integral part of our lives, from keeping up with the latest news updates to watching
3 Powerful Predictions For The Future of Customer Experience
The number of brands improving their CX in 2021 is up by 50% from 2019 and is expected to grow
Transforming Customer Service Experience with Omnichannel Chatbot
Transforming customer service experience with omnichannel chatbot Introduction From the very beginning of the onset of the coronavirus pandemic, researchers
ORM Tools for Market Research
ORM tools for market research In today’s rapidly transforming business world, it is essential to employ online reputation management and
