Get to know the latest
information, data, stories, and insights.
Get to know the latest
information, data, stories, and insights.

Online reputation management for education institutes
With brand value intricately tied to online visibility and social media exerting substantial influence, universities find themselves navigating a landscape

Online reputation management for fintech [Complete Guide]
With so many fintech brands and the increasing competition out and about in the market, it’s become tough for fintech

The Impact of Community Engagement on Your Customer Experience
Managing your online reviews is crucial for maintaining your brand’s positive customer experience and reputation. If, for instance, you are

ORM Guide for the Manufacturing Industry in 2025
A brand’s reputation has the power to shape its success or failure. For manufacturing companies, having good online reputation management

Top 18 Tips To Improve Brand Communication Strategy [2025]
In the bustling world of brand communication, businesses battle it out for consumers’ attention like it’s the ultimate showdown. In

What Is Context Analysis? Everything You Need To Know in 2025
Have you ever told a joke that no one laughed at because they didn’t get it? Or have you read

What Is Equivalent Advertising Value and How To Calculate It?
Have you ever wondered about the real value of the google reviews, social media buzz, or news mentions about a

What is Inbound Marketing? Definition, Types & Strategies
Businesses nowadays are adopting a different strategy known as inbound marketing. Instead of interrupting people with ads, inbound marketing focuses

The Power of Social Listening In Public Relations
With over 4.62 billion social media users worldwide, conversations are happening everywhere you look and as a PR professional, aren’t

The Power of Social Listening for Travel and Hospitality Industry
The travel and hospitality industry is on rapid growth, and as of 2023 around which there are 187,000 hotels worldwide.

Top 15 Benefits Of Competitor Analysis in 2025
Ever found yourself wondering why some businesses seem to always be two steps ahead? It’s like they have a crystal

The Power of Social Listening for Real Estate
In the society of real estate, where trends shift and neighborhoods buzz with online chatter, staying informed is crucial. This

How to Increase Your TikTok Followers with Creative Storytelling
If you are a brand that resonates with pop culture, GenZ or even GenX, your presence on TikTok is imperative.

What Is an NPS Detractor and How To Turn Them Into Promoters?
Navigating the world of customer feedback can be a rollercoaster for any business, especially when it comes to understanding and

The Power of Social Listening for the Education Industry
In the age of social media, the education industry can no longer afford to be in the dark about what

5 Steps to Secure a CX Budget as the Fiscal Year Closes
This blog topic is a goldmine for engaging business leaders and managers who are eager to enhance their customer experience

Beyond Sales: Elevating Customer Experience with Post-Sales Customer Delight
You just received a big-ticket offer that can substantially up your month-on-month revenue target. They love your product and you

What is Social Media Sentiment Analysis? [Complete Guide]
Understanding what people are saying online is crucial in today’s digital world and with over 4 billion people using social

Fight for that CX Budget: A Strategic Investment for the New Fiscal Year
We are in the budget season and with every department vying for attention, it is possible that leaders may find

The Power of Social Listening for Consumer Durables Companies
The Power of Social Listening for Consumer Durables Companies We live in a Genz world, where staying ahead of time