Get to know the latest
information, data, stories, and insights.
Get to know the latest
information, data, stories, and insights.
Top 5 Feedback Management Tools for 2024: Why is Feedback Management Important?
Nowadays, it is critical not only to maintain the quality of the product but even to have a wonderful reputation.
8 Best Customer Support Software Platforms
Great businesses understand the importance of having loyal customers. If you are a business owner, you want to do the
5 Best Customer Service Tools for Your Business in 2023
Customer demands have changed with the evolution of technology, thus businesses often adopt new technologies or software tools for customer
What is an Influencer? Types of Influencers
We all spend most of our time scrolling through Instagram, watching reels and enjoying the content it shows us
7 Ways to create a great customer experience strategy
7 Ways to create a great customer experience strategy Companies tend to spend a massive chunk of their money on
Trend Analysis- Benefits, Types, and Examples
Trend analysis is the way to predict consumer behavior and what will be their need in the coming future.
15 Best Social Media Analytics Tools
Every business requires a social media analytics tool for growth and data management.
What is Digital Customer Experience? Trends & Strategies
What is Digital Customer Experience? Trends & Strategies The online voyage that your clients take whilst interacting with your brand
The Intelligent Future of SaaS
In the past five years, SaaS has grown from a niche product used by small businesses to a mainstream business
Top 10 Customer Experience Tools in 2024
Nowadays, several businesses are taking advantage of the internet using customer experience tools to find out the touch points behind
Using Facebook and WhatsApp Chatbots to Improve Customer Experience
A strong customer service strategy is the engine that propels a company to new heights of success. Businesses have migrated
What Is Consumer Insights (Customer Insights) With Examples & How To Use Them In 2023?
Consumer insights also known as customer insights provides data which is the most powerful tool today for present day businesses
Top 3 CRM Tools for Real Estate Based on 6000+ Customer Reviews
Only 1/3 of real estate agents feel that they have the tools and skills needed to run a digitally transformed business, according
5 types of chatbots that will help your business grow!
A Chatbot for an e-Commerce website is very different from one for banking.
5 benefits of using a Customer Relationship Management Platform
For any business to grow with sustainability, the customers are the key component. How you interact with your customers and
What is Social Media Management and its benefits?
Regardless of how you approach social media management, whether, with the support of a digital marketing agency or a toolset
What is brand reputation management? Here’re the top 10 best practices for the same.
Entrepreneur, web influencer, and Bestselling Author author Neil Patel has been at the top of the list when it comes
Few most common CX challenges – how many seem familiar for your brand?
A seamless customer journey is often the deciding factor of whether your brand retains a customer or not.
How To Manage The Data For Online Marketing
Data is the fuel for modern-day businesses. However, did you know that 25% to 30% of data becomes redundant or
How to Decide Between Engagement and Views
As a marketer, you must be bombarded with information about how to attract visitors online. You need to create great