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Locobuzz allows you to create a unified view of your consumers and listen and respond to their concerns and queries in real-time all from a single platform. Become a consumer-centric brand by streamlining your operations from one multifeatured interface.

Be present and active on all the channels your customers are on, and never miss out on any chatter that pertains to your brand in the digital ecosystem.

Monitor social updates, listen to what customers are saying about you and keep track of mentions so you can respond as quickly in real-time.

Customer Profiles

Our powerful CRM systems provide you with all cross-channel interaction history, keyword, location, sentiment insights, and a holistic view of the customer who has engaged with you.

This helps you in getting a better understanding of the support customers need, and gather essential information for future engagement.

Effective Contextual Engagement

Access past customer interactions on a systematic ticket-view timeline, all available in a single scroll. Gain easy and quick access to relevant customer data such as contact details, conversation history, sentiment score and NPS to identify the stage of the customer journey.

Modern Communication

Cater to modern customers across multiple digital channels and develop a personalized communication and enhance your brand’s overall CX.

Make it easy for your agents to help more customers at once via intuitive chat windows and quick chat snippets. Know everything about the case like SLA guidelines, case owner & the detailed timeline

Ticket Management

Customer Conversations are neatly converted to tickets that can further be addressed by priority. Specialised teams can effectively address various types of customer concerns seamlessly through powerful escalation models and ticket workflows.

Ensure timely assignment, query resolution and with the help of many automated features, improve TAT scores!

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Please Read the Terms and Conditions Before Submitting

  • The lucky draw contest is open to participants aged 21 and above.
  • The contest entry period starts on Oct 3 and ends on Oct 18. Entries received after the end date will not be considered.
  • Participants can enter the lucky draw by completing the online entry form provided on this page.
  • Only one entry per person is allowed. Any additional entries will be disqualified.
  • Winners will be selected randomly from all eligible entries received during the entry period.
  • The draw will be conducted online, and results will be shared on our social media handles.
  • The prizes for the lucky draw contest are as described on this page.
  • Prizes are non-transferable, non-exchangeable, and non-refundable. No cash or other prize substitution is allowed.
  • Winners will be notified via email and/or phone within 3 days after the lucky draw.
  • Winners must respond within 3 days to claim their prize. Failure to do so will result in the selection of an alternate winner.
  • By entering the contest, participants grant permission to use their names and submitted content for promotional purposes without further compensation or approval.
  • Participant data will be used in accordance with the Privacy Policy. Personal information will not be shared or sold to third parties.
  • The organizer reserves the right to modify, suspend, or cancel the contest if unforeseen circumstances or technical issues arise that affect the fairness or integrity of the contest.
  • This contest is subject to all applicable laws and regulations and is void where prohibited.
  • Participation in the contest constitutes acceptance of these terms and conditions.
  • For any questions or concerns regarding the contest, contact
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