Leverage Customer Experience to Become the Next Big Thing
Why Customer Experience Matters?
Where Does Locobuzz Fit in the Customer Experience Landscape?
Locobuzz helps with Online Reputation Management (ORM) across social media platforms and beyond. It flags any and all mentions of your brand so that you can monitor, and intervene appropriately at the right time in order to improve customer experiences. So even if you do not score a 100 in CX at all times, you can come off as sincere and dedicated towards pushing as close as possible.
As a tool that consolidates business presence across all social media channels, Locobuzz makes it easy for your brand to execute various social media strategies keeping in view the omnichannel customer experience. Plus, services like hashtag analysis and post scheduling improve the outreach of your campaigns and make them more effective.
Master the Art
of Social Listening
Social listening can drive useful social media analytics and insights that can improve the efficacy and effectiveness of social media campaigns for your various business objectives. From interacting with loyal customers to capturing customer feedback and sentiment analysis – Locobuzz can be your eyes and ears across all platforms.
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