Leverage Customer Experience to Become the Next Big Thing
Why Customer Experience Matters?
- Organizations that prioritize CX witness up to 80% increases in revenue.
- Omnichannel CX can uplift customer satisfaction levels by 20%.
- A pleasant CX helps improve customer retention.
- Offering a superior CX will be the difference maker to give your business that competitive edge.
- New customers are more likely to turn into brand advocates after a rich CX.
- Customer experience solutions nurture deeper and more meaningful customer relationships.
Where Does Locobuzz Fit in the Customer Experience Landscape?
Establish Credible
Online Presence
Locobuzz helps with Online Reputation Management (ORM) across social media platforms and beyond. It flags any and all mentions of your brand so that you can monitor, and intervene appropriately at the right time in order to improve customer experiences. So even if you do not score a 100 in CX at all times, you can come off as sincere and dedicated towards pushing as close as possible.
Smarter Social
Media Strategies
As a tool that consolidates business presence across all social media channels, Locobuzz makes it easy for your brand to execute various social media strategies keeping in view the omnichannel customer experience. Plus, services like hashtag analysis and post scheduling improve the outreach of your campaigns and make them more effective.
Master the Art
of Social Listening
Social listening can drive useful social media analytics and insights that can improve the efficacy and effectiveness of social media campaigns for your various business objectives. From interacting with loyal customers to capturing customer feedback and sentiment analysis – Locobuzz can be your eyes and ears across all platforms.
Trusted by the best!
Omnichannel Everywhere
What is “Omnichannel” in CX?
What are the notable advantages of omnichannel customer experience?
- Personalization at every touchpoint.
- Loyal, highly engaged customers.
- A multichannel presence that offers a competitive advantage.
- Streamlined customer services and support.
- Improved business performance.
- Increased employee productivity.