Get to know the latest
information, data, stories, and insights.
Get to know the latest
information, data, stories, and insights.

Customer Journey Mapping: The Ultimate Complete Guide
What Is A Customer Journey? Customer journey is the series of interactions a customer has with a brand, product, or

Top 20 Online Reputation Management Strategies
Ever imagine how one small negative comment on the web can impact your personal or professional life? In this modern

Social Media Online Reputation Management [Complete Guide]
Ever thought about how a small comment on the web could change the lines of what reputation your brand will

Complete Guide to ORM for Social Media Management
What does your Instagram profile picture say about you? As of 2025, it’s more than just an image – it’s

How to Perfect Your Instagram Profile Pic (2025)
What does it mean to deliver good customer service these days in this digital fast-paced world? The right customer service

Complete Guide to Social Listening on Linkedin [2024]
Are you fully leveraging the power of LinkedIn for business? If you presently use LinkedIn only for personal branding and

12 Ways to Build Customer Service Mindset (2025)
Ever have that sinking feeling when a customer escalates an issue? Like a ticking time bomb, it will go off

How to Handle Angry Customers [20 Ways]
How do you handle confrontations with angry customers? Generally speaking, angry customers are one of the more stressful aspects of

How Social Media Impacts Consumer Behavior in 2025
Ever thought about how scrolling through your feed may give more value than an ad itself to your purchasing power?

Complete Guide to Social Listening Report [2025]
Ever wondered how to tap into the huge conversations online about your brand? It is things like this that a

LinkedIn Monitoring: Tools & Tips for 2025 Success
What if you could unlock the secrets to mastering LinkedIn and make it your strategic tool of success? What if

Instagram Monitoring: Key Insights for 2025 Success
Are you puzzled by how top brands always seem to slay it on Instagram and know what exactly their audience

Difference Between Publicity and Public Relations
Have you ever wondered how certain brands manage to captivate the masses with such great ease? What’s the secret lying

18 KPIs to Measure Public Relations Effectiveness
In today’s ever-growing digital world, the impact of Public Relations can no longer be left to guesswork or has a

What is Meta Monitoring? Everything You Need To Know in 2024
Social media has become part of life in this digital era, but are you optimizing it to its full potential?

Top 10 Emotion Recognition Software in 2024
Are you fascinated by the idea of technology detecting your feelings? Well, emotion recognition software puts that into reality. This

Why Monitoring Competitors Is Essential for Growth
Ever felt like a kind of detective who’s got to uncover whatever mystery is behind your competitors’ success? That is

Product Branding Strategy and Its Benefits: A Step-by-Step Guide
“From the Salt-lamp logo of Tata to the Cow-girl of Amul, the Indian brands represent the power of effective branding.Effective

What Is Meta Threads? – Everything You Need to Know​
Threads is a new social media platform designed by Meta and launched officially on 5th July 2023. This platform is

WhatsApp Broadcast: Quick Guide and How to Use It
In today’s digital world, businesses constantly seek innovative ways to connect with customers. Whatsapp broadcast is emerging as a powerful