Table of Contents
As marketplaces get smarter, your technology needs command over Social Media and those using it. Relationships between brands and customers are getting complicated. Under such circumstances, how do you appease? And what platforms do you use?
Chatbots, Artificial Intelligence, Command Centres: the new age allies to CRM?
Auto-Assistant for brands
Clever Bots enable brands to manage data in seamless ways. Just a ‘click’, and you start chatting instantly! Chatbots gather the chatter on your Social Media handles. It helps oversee social media activity, demographic motion, and mentions through a Command Centre. It enhances Customer Engagement and provides alerts on topics or influencers needing your immediate attention.
The Sociable Quotient
Is it important for brands to be social? Yes! Social Media presence should be any brand’s topmost priority. It builds Customer Experience and improves Customer Retention.
In an over-engaging and competitive market, maintaining customer relations is key in enhancing brand image & loyalty. Social media presence assists the Sales Teams’ achieve their expansive expectations, and provides a generation of loyal customers!
Adds a Human Touch
The humanistic approach to computerized operations is fulfilled when social platforms are integrated with state-of-the-art CRM software. This increases Customer Satisfaction through Social Listening that comes with the package.
Personifying Marketing to Reach Apex
Facing issues in assigning automation to marketing strategies? No problem! All you need is Locobuzz!
Locobuzz’s Customer Relationship Management Platform combines AI Analytics and Machine Learning to provide you with:
- Social Media Listening
- Brand Perception and performance analytics & insights
- Response Workflows
- Automation and Chatbot Services for quick responses
- Smart CRM and Immediate attention area ticketing
You won’t have to wait! Send us a request, and gain insights every five minutes.