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Accelerating Automotive Experiences Beyond the Road
Shape every customer journey, anticipate buyer needs before they arise, and strengthen trust that keeps customers returning with Locobuzz.
The Stakes Every Automotive Leader Must Be Ready For
Automotive brands no longer compete only on horsepower or design, they compete on trust, after-sales service, and digital-first engagement. Customers expect faster responses, transparent servicing, and personalized care across dealerships, service centers, and digital touchpoints. Yet, fragmented feedback, rising online scrutiny, and inconsistent communication often break loyalty. In today’s market, buyers demand seamless experiences that cover online interactions, real-time updates, and proactive support at every stage of ownership.
of customers
research online reviews before visiting a dealership.
of buyers
expect a response from dealerships within 24 hours of inquiry.
of customers
stay loyal when service issues are handled proactively.
Drive Loyalty and Trust with Locobuzz for Automotive CX
From restoring trust to delivering consistent service excellence, here’s how Locobuzz,
with AI at the core™, helps automotive leaders accelerate customer experience.
Elevate New Vehicle Launches
Capture customer excitement, monitor reactions, & fine-tune campaigns in real time.
Manage Local Dealership Experiences
Drive dealership & service excellence with hyperlocal insights from Location Intelligence
Detect Escalations in Real Time
Identify dissatisfied buyers online and tackle complaints & negative reviews instantly.
Service & Maintenance Experience
Resolve complaints on delays, costs, or quality proactively to retain & gain new customers.
Monitor Brand Reputation & Feedback
Track NPS, CSAT, & social sentiment to benchmark and improve customer experiences.
Benchmark Against Competitors
Compare customer sentiment, share of voice, & campaign performance to stay ahead in the market.
Leading the New Standards of Automotive Success
With Locobuzz, your impact is visible - not just in metrics but in customer loyalty and advocacy. Faster resolutions, sharper insights, and AI-driven actions translate into stronger retention and satisfaction.
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Rapid Response to Customer Queries and Complaints
Reduction in Negative Review Impact
Hyperlocal Dealership & Service Visibility
Fewer Escalations Across Service Touchpoints
Higher NPS and CSAT Scores
Reduction in Manual Monitoring & Follow-ups
Future-Ready Automotive Experiences, Powered by Locobuzz AI
In automotive, speed, precision and reliability matter not just on the road, but in every interaction. Locobuzz AI transforms the ownership journey by unifying every signal, response, and workflow into one engine that keeps customers engaged and loyal.
Decode intent, urgency, and emotion to know what drivers truly mean.
Guides 2,700+ ticket resolutions every hour with sharper context.
Deliver fast, brand-safe, multilingual responses across channels.
Cuts manual effort by 75% with 1,200+ automated replies daily.
Spot early warnings of dissatisfaction, recalls, or negative buzz before they escalate.
Processes 50,000+ automotive mentions per hour with zero downtime.
Equip dealers and service staff with real-time coaching for empathy and compliance.
Delivers 28% faster responses and boosts customer satisfaction.
Elevate Your Business
The Next Era of Automotive CX Begins Now
Deliver trust, speed, and excellence at scale. With Locobuzz, automotive brands can turn every interaction into loyalty and ensure every journey from test drive to service is seamless.