Bring Your Social Data into Salesforce CRM
With Locobuzz Social CX Connector Salesforce users can seamlessly map their customer concerns and queries to the CRM and improve their response rate as well as direct resolutions. No coding required!
Trusted by the best in the business
Bank on our extensive experience integrating Locobuzz and Salesforce, that has helped some of the most innovative organisations elevate their social customer care.
What Can You Achieve With The Locobuzz Social CX Connector?
Respond through AI
Receive suggested replies for customer inquiries, ensuring fast and accurate responses straight from your knowledge base
Social Sync
Effortlessly sync social interactions with Salesforce for a complete customer view
Interaction History
Get the full context of every customer interaction for truly personalised engagement
In-App Engagement
Respond to customers on their preferred social channels directly from Salesforce
Auto Case Creation
Locobuzz automatically creates cases from social posts with field and object level mapping on cases and contacts
Ticket Summarisation
Get the full context of every customer interaction for truly personalised engagement
Move from Studio to a Suite
The Locobuzz Social CX Connector empowers you to manage every aspect of social media directly within Salesforce.
Enabling companies to bring the power of social into Salesforce
The Locobuzz Social CX Connector bridges the gap between social data and your CRM, empowering businesses across industries to deliver exceptional customer experiences!
Discover how India’s largest airline transformed their customer service operations and managed over 300k interaction volumes monthly, with ease.
Explore how a leading Indian bank accelerated service recovery and improved response times by 40% with Locobuzz and Salesforce.
Learn how a $6.5B Indian e-commerce platform enhanced its first contact resolution rate by 30% leveraging real-time customer insights with Locobuzz.
Get Started Today
Streamline Your Social Customer Care with Locobuzz
