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Case Study

Fintech Player Fibe Masters Social Media Engagement and Analytics with Locobuzz

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Uncovering the Buzz

Tracked all Fibe mentions across social media, whether viral or not.

Feeling the Pulse

Analysed customer sentiment (positive, negative, neutral) in conversations.

Outsmarting Competitors

Gain insights into competitor campaigns and performance.

Relaying Faster Resolutions for Happier Customers

Automated responses for prompt customer service.

Ensuring Data at Fibe’s Fingertips

Created custom reports and track key metrics with DIY dashboards.

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Read the story behind the rise of social reputation and operational efficiency here!

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