Case Study
How India’s Largest Automobile Company Managed 1200+ Dealership Locations Across India for Seamless Customer Experience
(Hint: It involves 100% review coverage, AI-powered capabilities, and a major boost in customer trust.)
1200+ dealerships. 5 regions. 12% boost in market share – One unified brand experience.
When your footprint spans across India, consistency is engineered. Discover how India’s Largest Automobile Company**,** with Locobuzz, built a smart, scalable reputation management system that’s helping every dealership deliver a brand-aligned experience.
This is not just another case study – it’s a blueprint for digital-first, multi-location optimised CX at scale.
Results: Trust Restored, Reputation Managed
The system linking regional stores to the brand’s national growth engine
How the brand gets a bird’s-eye view of customer experience
The toolkit powering real-time responses across 1200+ dealerships
Solutions & platform capabilities that helped achieve
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