Case Study
All Roads Lead to One CX Standard, as Hyundai Brings 900+ Dealerships Together with Smart, Unified Location Intelligence.
As one of India’s most influential automotive brands, Hyundai Motor India set out to create a unified customer experience across every touchpoint. With a presence spanning 900+ dealerships and service locations, the brand needed a system that could match its scale, speed, and service excellence.
That’s where Locobuzz stepped in enabling Hyundai’s vision with Location Intelligence building a centralized, intelligent, and brand-safe ecosystem for managing its digital
Why This Story Matters:
- Because “local” shouldn’t mean “different”
- Because consistency builds more than cars, it builds trust
- Because every pin on the map deserves the same brand magic
- Because speed and empathy can go hand in hand
- Because Hyundai turned presence into precision
What Awaits You Inside?
How Hyundai built one CX rhythm across 900+ dealerships
How location intelligence reshaped the meaning of “on-brand”
How automation made response speed feel almost human
How visibility turned every pin on the map into opportunity
And how the smallest workflow change led to a nationwide shift
Leaders Who Will Benefit the Most
Automotive & Retail
Networks
Streamline reviews, service feedback, and digital presence across every outlet.
Digital Transformation & Innovation Teams
Leverage automation to create brand harmony and operational agility.
CX & Customer Service Leaders
Build responsive ecosystems that drive measurable satisfaction and loyalty.
Marketing & Reputation Managers
Turn every customer interaction into a moment of brand reinforcement.
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