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The Future of Unified, AI-Led CX is Here.
Locobuzz, in partnership with Ozonetel, brings voice and digital conversations into one unified CX intelligence layer. This is an ecosystem where context flows, decisions sharpen, and experiences feel effortless at scale.
Existing Partners
Building the Next Standard for a
Truly Unified CX
This partnership is built for businesses that see CX as a growth engine, not a function.
By combining conversational intelligence with enterprise-grade voice orchestration, we enable brands to operate from one memory, one system, one truth.
All conversations flow through one ecosystem. Not fragmented interactions, but a connected experience.
A Unified CX System in Action
Unify Enterprise-Wide
Clarity
Bring every voice & digital conversation into a single intelligent system that gives teams and leaders a real-time understanding of customers, context, & business.
Deliver Consistent Customer Experiences
Carry intent, sentiment, and history seamlessly across social, messaging, reviews, and voice through one connected intelligence layer at every interaction.
Elevate Teams With AI as a CX Co-Pilot
Guide responses continuously with emotional awareness, contextual understanding, and next-best actions - enabling confidence, quality, & precision at enterprise scale.
Transform Conversations Into Strategic Intelligence
Convert everyday interactions into insights that inform CX direction, operational priorities, and revenue decisions with clarity and confidence.
Enable Teams to Operate in One, Unfied Flow
Remove friction through a unified workspace while intelligence ensures accuracy, continuity, and speed across daily interactions.
Scale Customer Experience With Ambition
Support growth and complexity through a resilient, secure, cloud-native foundation designed for evolving enterprise needs.
Business Impact You Can Measure,
At Every Level
When conversations connect, performance compounds.
Total Cost Efficiency
Reduce operating costs by up to 50%
through platform consolidation and unified workflows.
Speed to Value
Go live in days, not
months
and scale instantly on a cloud-native foundation.
Workforce Productivity
Increase agent productivity by 25–35%
using one intelligent workspace with AI guidance.
Revenue Impact
Drive up to 20–25% higher profitability
with smarter engagement and improved conversion value.
Decision Intelligence
Improve decision accuracy by 30–40%
with unified, real-time conversational intelligence.
Customer Experience Quality
Reduce resolution time by up to 40%
while delivering consistent experiences across every touchpoint.
How Leading Industries Transform CX With
Connected Intelligence
Focus Areas
Real-time sentiment detection, social-to-voice continuity, integrated order visibility, and centralized handling of messages, reviews, chat, and calls.
Unified CX in Action
Instant social lead capture, AI-driven lead-to-call initiation, full buyer context for sales teams, and CRM-integrated intelligence.
Business Impact
Focus Areas
Risk visibility, sensitive escalation handling, regulatory readiness, and brand stability during volatility.
Unified CX in Action
AI-led risk detection, priority routing to specialists, secure channel transitions, and compliant call and social archiving.
Business Impact
Focus Areas
HIPAA-compliant channel transitions, unified patient profiles, automated reminders, and proactive outreach with full context.
Unified CX in Action
Instant social lead capture, AI-driven lead-to-call initiation, full buyer context for sales teams, and CRM-integrated intelligence.
Business Impact
Focus Areas
Guest feedback responsiveness, disruption coordination, service recovery, and reputation-led bookings.
Unified CX in Action
Live sentiment monitoring, instant service escalation, unified guest profiles, and proactive disruption and post-stay engagement.
Business Impact
Focus Areas
Lead capture efficiency, response speed, journey continuity, and buyer intent visibility.
Unified CX in Action
Instant social lead capture, AI-driven lead-to-call initiation, full buyer context for sales teams, and CRM-integrated intelligence.
Business Impact
