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Capture Every Conversation. Act Before It Escalates.
Social Listening Built for Real-Time Decisions.
Capture, decode, and analyze conversations across social, news, and forums in real-time with Locobuzz - the most advanced listening engine powered by AI at the core™.
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The Choice of 400+ Industry Leading Brands Worldwide
Our digital marketing team and customer support team were using different tools, but the challenge was replacing them with a single one. Locobuzz did this for us. Both teams are using one single tool that helps to understand the operation and its limitations. It has a handful of features such as AHT, Agent performance, searches & redirection to the posts directly from the report, and topic auto-tagging.
Shinaz Fazeek
Dialog
Thanks for the presentation highlighting the recent chatter across Audi and competition handles. The presentation was very detailed and covered all the requirements as per my brief. The turnaround time was also quick. Good job! These are critical times and we need to be extra vigilant across our platforms so that we can support our audience with their queries and requirements.
Reena Jagtap
Audi
Know What’s Being Said. Shape What
Happens Next.
Listen across every channel and transform live conversations into decisive business action.
Capture Every Brand Mention, No Matter Where It Happens
Monitor social platforms, reviews, forums, and online communities in real time, so no customer signal is missed as conversations grow at scale.
Turn Competitive Comparison Into Strategic Advantage
Benchmark share of voice, sentiment, and key themes against competitors to understand market position, narrative shifts, and relative brand performance.
Detect Reputation Risks Before They Escalate
Identify negative sentiment spikes and emerging issues early, giving teams the time and context needed to respond before reputational impact grows.
Get Real-Time Alerts When Conversations Go Viral
Receive instant alerts for unusual spikes in mentions or engagement, helping teams act fast when conversations gain traction positively or negatively.
Uncover the Drivers Behind Customer Sentiment
Analyze emotions, intent, and recurring themes behind conversations to move beyond scores and uncover what truly shapes customer perception.
Turn Listening into Timely Action Across Teams
Route critical mentions with context and urgency to the right teams, enabling faster responses and coordinated action across the organization.
Smarter Listening Measurable Results
Powered by Locobuzz AI
Brands using real-time, AI-powered social listening consistently respond faster, catch risks earlier, and make better-informed CX decisions at scale.
Built to Empower Every Team with
One Intelligence Core
One platform, multiple solutions. Locobuzz is built to solve the unique challenges faced by every team that touches the customer experience.
For Marketing Teams
Lead the conversation. Own the outcome.
If you're proving campaign ROI but lost in noise and scattered insights...
- Detect trends, shifts, and brand moments as they unfold
- Measure brand health and audience emotion across markets
- Build strategies powered by live and contextual signals
For CX Teams
Turn experience into enterprise advantage.
If you're linking CX to revenue but battling siloed systems and blind spots...
- Orchestrate seamless journeys with predictive AI intelligence
- Tie every interaction to retention, revenue, and loyalty
- Spot churn, gaps, and brand risks before they escalate