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Industry Reports

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Real results from real brands how 400+ enterprise teams transformed CX with Locobuzz

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The Rise of Quick Commerce in India

Quick Commerce Consumer Intelligence Report | Trends & Insights

AI in Digital Payments

Discover how AI is transforming digital payments beyond fraud stopping into a core CX differentiator.

Men’s Grooming Report 2025

Men’s Grooming: Where Lifestyle Meets Lifestyle – Tech Is Your Brand Ready for the Grooming Evolution?

Generative AI in CX

From viral ChatGPT breakthroughs to AI-powered hyper-personalisation, Generative AI is shaping customer experience.

Role of AI in Cybersecurity

Cyber threats are evolving at breakneck speed, understanding the intersection of AI & cybersecurity is no longer optional, it’s essential.

Beyond the Console

Gamers are not just passive consumers; they actively engage with the industry and express their preferences through social media.

Industry: Automobile

How Hyundai Unified CX Across 900+ Locations with Locobuzz

Industry: Government

Automating CX to Keep the Business Running 24/7.

Industry: Property

Enhancing Customer Engagement and Operational Efficiency with Locobuzz.

Industry: BFSI

India’s Largest Bank Navigates Crises with Confidence with Locobuzz

Industry: Automotive

Enhancing Customer Engagement and Operational Efficiency with Locobuzz.

Industry: BFSI

Enhancing Customer Engagement and Operational Efficiency with Locobuzz

AI in Action: Transforming CX and Marketing

You’ve got AI-powered email tools, sentiment analysis, chatbots, predictive dashboards… but they’re creating more noise than signal, while you’re still missing the moments that actually matter to customers.

Adopt AI in CX and Marketing in 7 days

The pressure to adopt AI in CX and Marketing has never been higher and experiments alone won’t cut it anymore.

Winning in the Age of AI Search: Beyond Vanity Metrics

Are vanity metrics – likes, shares, follower counts – driving your marketing, but not your business forward? It’s time to go beyond the surface.

How India Reacts to the Union Budget 2025: Decoding Public Sentiment

What if you could predict India’s next big move-just by listening to what the nation is saying online? The Union Budget 2025 isn’t just a financial plan – it’s a cultural moment.

Fast-Track Your ORM Strategy: Unlock the Power of Automated Ticket Resolution

Cut resolution time from hours to minutes. Every minute you waste stuck in slow ticket resolutions is a minute you’re at risk of losing customer trust and satisfaction.

Social Listening for Competitive Benchmarking

89% of businesses risk losing customers to competitors if they don’t adapt quickly enough? True success isn’t about keeping up; it’s about staying ahead and setting the pace.

Bots, Brains, and Brand Loyalty: The Future of Customer Connection in 2026

Customer experience is evolving again. This time, it’s not about speed alone. It’s about understanding at scale.

The Great CX Migration: Step Into the Age of Instinct

Customer experience isn’t a side department anymore. It’s the command center of your brand universe.

The New CX Infrastructure: Powered by AI at the core™

Customer experience isn’t a department anymore. It’s your operating system. And, beneath that system runs an invisible power grid AI at the Core™.

Crisis Management 101: Leveraging Social Media

Social media offers brands a fantastic opportunity to engage with customers, build communities, and spread their message. However, this constant online presence comes with a hidden danger.

2024 ORM Playbook: Future-Proofing Your Brand

The 2024 ORM Playbook explains how to build a strong online reputation for your business in 2024. It focuses on how to monitor and improve what people say about you online.

Leveraging GenAI for CX at Scale: Powering Personalised Experiences

Implementing Generative AI in customer support and experience is a revolutionary milestone, poised to change the perception from an overworked industry to one.

E3 CX Conference 2025

Riyadh

JW Marriott Hotel

29-30 September, 2025

Live from Riyadh, Locobuzz joined CX leaders at E3 CX Conference 2025 to explore AI-powered innovation, personalization, and data-driven engagement. From inspiring keynotes to hands-on conversations with partners and innovators, it was an event full of bold ideas shaping the future of customer experience.

Organizer - AI First-CX Partner

Big Box UAE, 2025

Dubai

Millennium Plaza Downtown Hotel

24 September, 2025

BIGBOX UAE 2025 was electric! From exploring AI-driven, insight-fueled CX to diving into next-gen trends in personalization and automation, the day was full of bold ideas and inspiration for shaping the future of customer experience.

Organizer - AI First-CX Partner

21st CX Strategy Summit

Bangalore

Taj MG Road

17 September, 2025

As a Gold Partner at CX Summit, Locobuzz led the way in shaping the future of customer experience. From groundbreaking ideas to AI-driven, empathy-led, insight-fueled CX trends, the day was full of bold conversations and inspiration, reminding us why collaboration and innovation are at the heart of shaping experiences.

Organizer - Gold Partner

12th Edition DCX Confex & Awards

Mumbai

The Westin Mumbai Garden City

10 September, 2025

As Presenting Partner at DCX Mumbai, Locobuzz showcased “The Future of CX with AI at the Core™”. From inspiring keynotes and thought-provoking panels to immersive experiences at our booth, the day was packed with bold ideas, innovation, and conversations shaping the next era of customer experience.

India CX Summit & Awards

Delhi, India

Vivanta by Taj

29 August, 2025

Live from Delhi, we joined India’s CX leaders at the India CX Summit & Awards 2025 as the AI-First CX Partner – spotlighting how Locobuzz is reshaping customer experience with smarter listening, faster responses, and deeper insights. From our CEO Vishal Agarwal’s keynote on “The Future of CX is AI-Driven, Empathy-Led, Insight-Fueled” to powerful conversations with brands eager to move beyond buzzwords into real impact.

CX Live Show - Malaysia

Malaysia

Park Royal Collection, Kuala Lumpur

19-20 August, 2025

Customer Experience Live Show Asia, Malaysia was an incredible two days of fresh perspectives and engaging conversations. From our CEO Vishal Agarwal’s keynote to thought-provoking exchanges with CX leaders, one thing was clear, AI-first strategies are redefining how brands in Malaysia listen, respond, and grow.

Organizer - Gold Partner