ContextualPulseTM
Hear What the Words Won’t Say
Move beyond surface sentiment. ContextualPulse™ helps you understand customer emotions, intent, urgency, and loyalty in real time, so every response is driven by insight, not instinct.
Decode Emotion. Detect Intent.
Deliver Smarter CX.
ContextualPulse™ turns vague feedback into crystal-clear action by reading between the lines literally.
Decode the Real
Meaning Behind Messages
Detect sarcasm, masked praise, passive aggression, and subtle disappointment.
Spot Loyalty, Risk
or Upsell Signals
Identify hidden promoters, churn risks, & upgrade-ready users with smart emotional profiling.
Read Emotional
Shifts in Real Time
Know how a customer feels when they start, how they change, and what triggered it.
Segment by Emotion,
Not Just Keywords
Group users by how they feel, not just what they say, for hyper-personalized CX.
Predict What Customerst
Will Do Next
Anticipate churn, advocacy, or support friction with predictive emotion & loyalty signals.
Empower Teams with
Clear Emotional Intelligence
Give CX, marketing, and product teams sharp, contextual insight to improve experience instantly.
For Teams Who Turn Empathy Into Action
ContextualPulse™ reveals emotional shifts, intent signals, and customer truths buried in every word.
For CX Heads & Support Leads
Defuse Escalations Before They Burn
Detect early signs of frustration, confusion, or silence before complaints escalate.For Loyalty & Retention Teams
Spot Silent Loyalists & Hidden Detractors
Identify who’s worth rewarding and who’s drifting away without saying it outright.For Marketing Strategists
Decode Real Campaign Sentiment
Understand whether messaging drove joy, curiosity, doubt, or frustration in real time.For Product & UX Teams
Pinpoint Friction Without the Feedback Form
Surface emotional hotspots and pain points across user journeys without needing a survey.
The First Pulse of Customer Understanding
From the first digital murmur to the final customer resolution, Locobuzz AI powers every step of your brand’s journey. We help detect signals, decode context, generate intelligent responses, and continuously improve performance.
Decode the Why with ContextualPulse™
Uncover the “why” behind every word. Dig into loyalty states, urgency, confusion, curiosity, or sarcasm.
Spot the Shift with SignalSense™
Detect mood swings, emerging issues, and trend surges across millions of online signals before the dashboards catch up.
Route It Right with QRIC Auto-Triage
Classify & tag every message automatically as a Query, Request, Inquiry, or Complaint & send it to the right team, instantly.
Generate On-Brand Replies with ResponseGenie™
Generate human-sounding responses tailored to tone, history, and channel with your brand voice built right in.
Get Instant Quality Scores with Agent IQ™
Get real-time CSAT predictions and ticket quality scores as agents draft replies so every response lands right the first time.
Lead in Real Time with Command Center
See your brand’s world in one place sentiment, service, and success in real time. Your brand’s pulse, all in one place.
The Truth Isn’t Always Typed
See the real customer mood and intention, and steer every interaction the right way.