Case Study
Fintech Player Fibe Masters Social Media Engagement and Analytics with Locobuzz
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Uncovering the Buzz
Tracked all Fibe mentions across social media, whether viral or not.
Feeling the Pulse
Analysed customer sentiment (positive, negative, neutral) in conversations.
Outsmarting Competitors
Gain insights into competitor campaigns and performance.
Relaying Faster Resolutions for Happier Customers
Automated responses for prompt customer service.
Ensuring Data at Fibe’s Fingertips
Created custom reports and track key metrics with DIY dashboards.
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Read the story behind the rise of social reputation and operational efficiency here!
Personal data will be processed in accordance with Locobuzz’s Privacy Policy