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Case Study

How a Leading Bank Converted 1000+ Daily Social Conversations Into Real-Time Intelligence with One Command Center

(Hint: Faster decisions, happier customers, and sharper growth instincts.)

1800+ branches. Pan-India presence. One powerful command center.

Millions of conversations are happening every day. Your customers want solutions on every platform. This is why the leading banking company knew it needed more than just monitoring. With Locobuzz, they built a next-gen Command Center – one that listens, learns, and leads.

This is how modern banks unlock real-time insights, proactive responses, and market-ready intelligence. Download the case study to get the front-row tickets to data-powered CX transformation in the financial world.

What’s Inside the Case Study?

The multi-screen Command Center powering CX across 1800+ locations

How the brand tracks sentiment, leads, and brand reputation in real time

The tools enabling proactive action, faster decision-making, and revenue impact

Integrated visibility across Oracle, social, and internal systems to drive:

  • Faster identification of business opportunities via social leads
  • Real-time alerts for campaign and crisis moments
  • Sentiment analysis in 30+ languages for geo-specific CX
  • Influencer and UGC tracking for marketing effectiveness
  • Cross-functional efficiency across Sales, Support, and Marketing

    • Get Your Case Study Today!

    Find Out What Actually Worked


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    • The lucky draw contest is open to participants aged 21 and above.
    • The contest entry period starts on Oct 3 and ends on Oct 18. Entries received after the end date will not be considered.
    • Participants can enter the lucky draw by completing the online entry form provided on this page.
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