Location Intelligence

Empower multi-location businesses to manage, optimize and grow across all digital channels.

Your Brand’s CX is Only as Strong
as Your Weakest Location

Central teams lack local visibility, while local teams lack the tools to respond.

Customers expect excellence everywhere across all key channels.

Unresolved issues quietly fuel churn and negative sentiment.

Disjointed insights mean missed trends, patterns, and opportunities to improve.

Feedback is scattered across platforms, making it hard to see or act on what really matters.

Fragmented CX = lost loyalty, lower revenue, and declining customer lifetime value.

Transform every location into
a Smart CX Hub

Empower Local Teams, Maintain Control

Support location managers to act swiftly while brand leaders keep full oversight.

Centralize Customer Experience Data

Unify reviews, surveys, and social mentions into one smart profile per location.

Competitive & Internal Benchmarking

Compare outlet performance across your network and against local competitors.

AI-Powered Response Automation

Generate on-brand, personalized replies for fast and consistent customer engagement.

Turn Feedback Into Repeat Business

Capture real-time QR feedback and close the loop with offers or service recovery.

Operate a Strategic Command Center

Monitor live sentiment, performance, and benchmarks across all locations centrally.

Focused channel coverage where it counts

Track & analyse real-time conversations across Google, Facebook, and Instagram. Map every mention, review, and location to deliver insights from the platforms that truly count.

Proof in action

Delivering Impact Across Industries
One Solution, Many Applications

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Functions

Explore the platform that drives performance

Location Analysis Dashboard

Intuitive Dashboards

Clean, visual summaries offering quick overviews and deep-dive performance insights.

Detailed Performance Review

Interactive Performance Quadrants

Identify star locations and growth areas using key metrics like review volume and ratings.

Map Overview

Multi-Layered Map Views

Geographic analysis with color-coded pins showing sentiment and rating levels per location.

Tags Performance Analysis

Location Profile Snapshots

Instant insights into ratings, reviews, mentions, and survey data per location.

Filters

CX Signal Filtering

Easily drill down from brand to region to individual locations in just a few clicks.

Retail & Fashion

Banking & Insurance

Healthcare & Clinics

F&B Chains

(Restaurants, Cafes & Quick Service)

Collect real-time customer feedback using QR codes on receipts and tables.

Get a unified view of experience and performance across all your outlets.

Resolve service issues instantly with real-time alerts to your team.

Drive repeat visits by linking feedback to loyalty programs.

Ensure consistent patient experiences across locations

Collect real-time feedback from patients and caregivers

Automate service recovery with smart workflows

Track doctor and staff performance in one dashboard

Bridge CX and compliance gaps across branches

Capture feedback securely across service touchpoints

Address sentiment-driven issues before they escalate

Gain centralized visibility across all branches

Capture feedback across stores, reviews, and DMs

Empower teams to act on CX insights instantly

Benchmark performance with AI-driven analytics

Transform stores into smart, revenue-driving hubs

Outcomes

Locobuzz Transforms
Team Efficiency Into Results

Turn Every Location into a CX Hub with Locobuzz Location Intelligence