Fibe (formerly EarlySalary), India’s leading Fintech, has significantly enhanced customer experience and has reduced the response time by 99%. Through its association with Locobuzz, a CX management platform.

Partnered with Microsoft India an industry-first generative AI-powered response management capable to revolutionise the digital customer support landscape and the way businesses interact with their customers.

ResponseGenie is powered by Microsoft’s Azure OpenAI Services, which brings the power of ChatGPT into the brand’s digital customer engagement and experiences.

Enterprise application software company SAP said it is will support Apollo Tyres Limited (ATL), in moving their digital core onto the cloud and transforming the company into an intelligent, sustainable enterprise.

People use multiple channels to access products and services and indulge in lots of incoherent communication that indirectly suggests their experience with the brand. Companies always want to listen.

We help brands rethink approach strategies and revamp their communication outreach, Vishal Agarwal, Locobuzz

Locobuzz Solutions, one of the leading technology solution companies currently in India is helping many brands to manage their customer engagement workflow.

The SaaS startup will utilise the funds to enhance its platform’s technological capabilities, scale up its team across functions, and marketing and sales efforts.

The investment came from Maharashtra State Social Venture Fund, which functions under the umbrella of SIDBI Venture Capital Ltd. bwdisrupt