ResponseGenieTM
Every Word Shapes Your Brand. Respond With Intention.
ResponseGenie™ is your AI co-pilot for crafting on-brand replies at scale. It taps into your knowledge base, past conversations, and brand voice so every response is fast, accurate, and true to who you are.
AI That Helps You Say the Right Thing, Always!
Auto-Generate
On-Brand Replies Instantly
Craft contextual responses using your brand tone, knowledge base, and customer history.
Respond with Empathy,
Not Just Accuracy
Adjust tone for sarcasm, frustration, praise, or confusion with emotional nuance.
Maintain Empathy,
Even at Scale
Maintain warmth, empathy, and brand consistency no matter the volume or time.
Stay Native on
Every Channel
Generate platform-specific replies across X, Instagram, Google Reviews, & more.
Speak Your Customers’
Language Fluently
Support 200+ languages with cultural sensitivity and linguistic clarity.
Fine-Tune with
Confidence
Empower agents to fine-tune suggestions with full visibility before sending.
Inside the AI Engine That Perfects Itself with Every Response!
Built to Understand. Designed to Represent. Trained to Respond.
With every interaction, ResponseGenie™ learns what works. The more you use it, the better and more on-brand it becomes.
Step 1
Understand Instantly
AI reads the customer’s message the moment it arrives & captures tone, intent, emotion and conversation context in real-time.
Step 2
Speak Brand Fluently
It connects with your approved knowledge base, guidelines, and policies that reflect your brand voice and values.
Step 3
Generate Responses
Crafts automated, context-aware responses on the fly. They're not scripted, they're smart, personalized and ready to go.
Step 4
Put Agents in Control
Edit tone, length, or translate replies in 200+ languages while staying on-brand, accurate and in control.
Built for Teams That Speak On Behalf of the Brand
ResponseGenie™ helps you turn every message into a moment of trust, empathy, and brand love.
For CX Agents & Support Teams
Reply Faster Without Losing Empathy
Get AI-suggested responses that balance speed with care, at scale.For Brand & Legal Teams
Maintain Brand Voice Under Pressure
Even during a PR spike or backlash, ensure messaging stays accurate, aligned, and calm.For Language & Regional Heads
Engage Locally With Global Consistency
Send nuanced, language-accurate replies that maintain tone across borders.For Campaign Managers
Protect & Enhance Campaign Sentiment
Guide how your team responds to feedback during sensitive campaigns with brand-right replies.
Turning Every Touchpoint Into a Moment of Meaning
From the first digital murmur to the final customer resolution, Locobuzz AI powers every step of your brand’s journey. We help detect signals, decode context, generate intelligent responses, and continuously improve performance.
Decode the Why with ContextualPulse™
Uncover the “why” behind every word. Dig into loyalty states, urgency, confusion, curiosity, or sarcasm.
Spot the Shift with SignalSense™
Detect mood swings, emerging issues, and trend surges across millions of online signals before the dashboards catch up.
Route It Right with QRIC Auto-Triage
Classify & tag every message automatically as a Query, Request, Inquiry, or Complaint & send it to the right team, instantly.
Generate On-Brand Replies with ResponseGenie™
Generate human-sounding responses tailored to tone, history, and channel with your brand voice built right in.
Get Instant Quality Scores with Agent IQ™
Get real-time CSAT predictions and ticket quality scores as agents draft replies so every response lands right the first time.
Lead in Real Time with Command Center
See your brand’s world in one place sentiment, service, and success in real time. Your brand’s pulse, all in one place.