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Enhance Customer Engagement with Powerful Social CRM

Locobuzz helps you monitor online conversations on multiple social channels. Plan, publish and strategize your brand communications through a single interface and unify your social media management processes. 
Locobuzz is a complete social media management suite!

Trusted by the best!

Social Media Editorial Calendar

Scale your brand’s presence over multiple social media channels by automating operations from a single collaborative publishing calendar.

The Editorial Calendar lets you plan, schedule, publish and cross-publish content over various modern digital channels from a single view. Collaborate with internal and external creative teams, audit content through various approval workflows & ensure brand guidelines are always met.

Sentiment Analysis

Sentiment analysis replaces the woes of social media surveys and feedback mechanisms with something even better – Actionable Insights. Actionable insights are rich derivatives that come from keyword mentions, user-generated content, comments, messages. These are tell-tale signs of what your customers are saying, and why they are saying it!

Our powerful AI tools access and track these metrics to give you detailed, visual insights into your brand’s perception among the audience.

Have a significant and measurable impact on your business with India’s leading Social Media Competition Benchmarking tool - Locobuzz

Let us demonstrate our expertise in the market for you – focussing on consumer sentiments displayed digitally, all over the digital universe and helping you take data-driven decisions

Social Listening

Be present and active on all the channels your customers are on, and never miss out on any chatter that pertains to your brand in the digital ecosystem.

Monitor social updates, listen to what customers are saying about you and keep track of mentions so you can respond as quickly in real-time.

Customer Profiles

Our powerful Social CRM systems provide you with all cross-channel interaction history, keyword, location, sentiment insights, and a holistic view of the customer who has engaged with you.

This helps you in getting a better understanding of the support customers need, and gather essential information for future engagement.

Effective Contextual Engagement

Access past customer interactions on a systematic ticket-view timeline, all available in a single scroll. Gain easy and quick access to relevant customer data such as contact details, conversation history, sentiment score and NPS to identify the stage of the customer journey.

Want to hear what our clients are saying?

Better Service Starts Here!

Ticket Management

Customer Conversations are neatly converted to tickets that can further be addressed by priority. Specialised teams can effectively address various types of customer concerns seamlessly through powerful escalation models and ticket workflows.

Ensure timely assignment, query resolution and with the help of many automated features, improve TAT scores!

Measure your brand’s performance

From measuring post performance to spotting relevant trends and comparing metrics across all channels, our AI helps you in identifying what’s working best for your brand.

Curate the best posts and make real-time improvements to your strategy. Automate all content-labelling across multiple profiles without sacrificing accuracy.

Enhance your brand with Social CRM!

Optimize insights to maximize reach, engagement and ROI.

Locobuzz is a social management platform that is designed to help you save time, strategise communications, and reduce your costs through effortless optimisation. Maximise reach, impact and engagement through powerful real-time capabilities and retain customer loyalties across social media networks.

It also identifies top-performing posts based on engagement and traction to tell you exactly where to spend your budget and which content to promote the most.

Seamless workflows for multiple collaborations

Eliminate bottlenecks, delays and unclear objectives. Our social media management suite makes it easy to get entire teams in sync, especially on collaborative workflows. It also creates crystal clear approval processes in seconds by catching rogue posts, spelling errors, and off-brand content before they’re published.

Set up custom approval flows and user permissions tailored to your organization with ease.

Conversations are buzzing. Are you tuned in?

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Curious to know how social listening works for top food delivery platforms?

Download our report and discover what consumers are saying about Zomato and Swiggy

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Please Read the Terms and Conditions Before Submitting

  • The lucky draw contest is open to participants aged 21 and above.
  • The contest entry period starts on Oct 3 and ends on Oct 18. Entries received after the end date will not be considered.
  • Participants can enter the lucky draw by completing the online entry form provided on this page.
  • Only one entry per person is allowed. Any additional entries will be disqualified.
  • Winners will be selected randomly from all eligible entries received during the entry period.
  • The draw will be conducted online, and results will be shared on our social media handles.
  • The prizes for the lucky draw contest are as described on this page.
  • Prizes are non-transferable, non-exchangeable, and non-refundable. No cash or other prize substitution is allowed.
  • Winners will be notified via email and/or phone within 3 days after the lucky draw.
  • Winners must respond within 3 days to claim their prize. Failure to do so will result in the selection of an alternate winner.
  • By entering the contest, participants grant permission to use their names and submitted content for promotional purposes without further compensation or approval.
  • Participant data will be used in accordance with the Privacy Policy. Personal information will not be shared or sold to third parties.
  • The organizer reserves the right to modify, suspend, or cancel the contest if unforeseen circumstances or technical issues arise that affect the fairness or integrity of the contest.
  • This contest is subject to all applicable laws and regulations and is void where prohibited.
  • Participation in the contest constitutes acceptance of these terms and conditions.
  • For any questions or concerns regarding the contest, contact hello@locobuzz.com
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