Enhance Customer Engagement with Powerful Social CRM
Locobuzz helps you monitor online conversations on multiple social channels. Plan, publish and strategize your brand communications through a single interface and unify your social media management processes.Â
Locobuzz is a complete social media management suite!







Social Media Editorial Calendar
Scale your brand’s presence over multiple social media channels by automating operations from a single collaborative publishing calendar.
The Editorial Calendar lets you plan, schedule, publish and cross-publish content over various modern digital channels from a single view. Collaborate with internal and external creative teams, audit content through various approval workflows & ensure brand guidelines are always met.
Sentiment Analysis
Sentiment analysis replaces the woes of social media surveys and feedback mechanisms with something even better – Actionable Insights. Actionable insights are rich derivatives that come from keyword mentions, user-generated content, comments, messages. These are tell-tale signs of what your customers are saying, and why they are saying it!
Our powerful AI tools access and track these metrics to give you detailed, visual insights into your brand’s perception among the audience.

Have a significant and measurable impact on your business with India’s leading Social Media Competition Benchmarking tool - Locobuzz
Let us demonstrate our expertise in the market for you – focussing on consumer sentiments displayed digitally, all over the digital universe and helping you take data-driven decisions

Be present and active on all the channels your customers are on, and never miss out on any chatter that pertains to your brand in the digital ecosystem.
Monitor social updates, listen to what customers are saying about you and keep track of mentions so you can respond as quickly in real-time.
Customer Profiles
Our powerful Social CRMÂ systems provide you with all cross-channel interaction history, keyword, location, sentiment insights, and a holistic view of the customer who has engaged with you.
This helps you in getting a better understanding of the support customers need, and gather essential information for future engagement.


Effective Contextual Engagement
Access past customer interactions on a systematic ticket-view timeline, all available in a single scroll. Gain easy and quick access to relevant customer data such as contact details, conversation history, sentiment score and NPS to identify the stage of the customer journey.
Better Service Starts Here!

Ticket Management
Customer Conversations are neatly converted to tickets that can further be addressed by priority. Specialised teams can effectively address various types of customer concerns seamlessly through powerful escalation models and ticket workflows.
Ensure timely assignment, query resolution and with the help of many automated features, improve TAT scores!

Measure your brand’s performance
From measuring post performance to spotting relevant trends and comparing metrics across all channels, our AI helps you in identifying what’s working best for your brand.
Curate the best posts and make real-time improvements to your strategy. Automate all content-labelling across multiple profiles without sacrificing accuracy.
Optimize insights to maximize reach, engagement and ROI.
Locobuzz is a social management platform that is designed to help you save time, strategise communications, and reduce your costs through effortless optimisation. Maximise reach, impact and engagement through powerful real-time capabilities and retain customer loyalties across social media networks.
It also identifies top-performing posts based on engagement and traction to tell you exactly where to spend your budget and which content to promote the most.


Seamless workflows for multiple collaborations
Eliminate bottlenecks, delays and unclear objectives. Our social media management suite makes it easy to get entire teams in sync, especially on collaborative workflows. It also creates crystal clear approval processes in seconds by catching rogue posts, spelling errors, and off-brand content before they’re published.
Set up custom approval flows and user permissions tailored to your organization with ease.