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Be the Brand Travellers Choose Again and Again
Turn every interaction into a moment of delight with Locobuzz. Anticipate needs and build loyalty that lasts across bookings, stays, and experiences.
The Experience Gap Every Hospitality Brand Must Bridge
Travellers today are impatient, vocal, and unforgiving. A single delayed response, mismatched expectation, or overlooked review can ripple across social platforms and dent brand credibility. Guests now expect hyper-personalised journeys and instant support across time zones. The industry runs on experiences, and without intelligence to detect signals early and act seamlessly, even iconic brands risk losing loyalty.
of travellers
say service responsiveness influences booking decisions.
of guests
expect hotels & airlines to resolve issues before they escalate.
of customers
research online reviews before visiting a dealership.
How Locobuzz Plugs the Gaps
for Travel & Hospitality
From elevating guest journeys to protecting brand reputation, here’s how Locobuzz,
powered by AI at the core™, bridges the toughest gaps for travel and hospitality leaders.
Hotel Check-in & Stay Experience
Spot dissatisfaction from social channels, emails, & portals and resolve instantly.
Cancellations &
Refunds
Respond to customers with empathy for cancellations and refunds, reducing churn.
Detect Escalations Instantly
Spot dissatisfied guests before issues impact NPS or brand reputation.
Elevate New Destination Campaigns
Capture traveller excitement, monitor reviews, and refine campaigns in real time.
Streamline Reputation at Every Location
Analyze guest reviews by property or city, detect gaps, & strengthen local brand trust.
Multi-Language Guest Support
Serve international travellers seamlessly with contextual, multilingual responses.
Delivering Impact Guests Feel , Not Just See
With Locobuzz, your guests feel the difference. Faster resolutions, personalized service, and AI-powered insights translate into loyalty, repeat bookings, and stronger reviews.
<5-min
Rapid Response to Guest Queries & Complaints
Reduction in Negative Review
Drop in Guest Escalations
Higher NPS and CSAT Scores
Visibility Into Regional Property & Service Performance
Reduction in Manual Monitoring & Efforts
Redefine Guest Experiences & Make Your Brand Future Ready with Locobuzz
In travel and hospitality, loyalty is won or lost in moments. Yet most brands still manage service and reputation in silos. Locobuzz AI changes this by unifying signals, responses, and workflows into one connected ecosystem. From reading guest sentiment to empowering frontline teams in real time, Locobuzz creates the backbone of modern guest experience management.
Decode guest emotion, urgency, and intent across reviews, calls, and social.
Guides 2,700+ ticket resolutions every hour with sharper context.
Deliver multilingual, empathetic, and brand-safe responses instantly across all guest touchpoints.
Cuts manual effort by 75% with 1,200+ automated replies daily.
Build alerts for service delays, cancellations, or dissatisfaction spikes before they impact brand trust.
Processes 50,000+ automotive mentions per hour with zero downtime.
Coach frontline staff in real time with guidance to respond faster and with empathy.
Delivers 28% faster responses and boosts customer satisfaction.
Elevate Your Business
Turn Guest Experiences into Repeat Bookings with Locobuzz
Win loyalty, protect brand reputation, and deliver seamless guest experiences at scale. With Locobuzz, every moment of the journey becomes an opportunity to build trust.