Blog / Customer Experience


Streamlining Customer Experience with Locobuzz’s Comprehensive Solution
Here are the main four areas where Locobuzz gives out the best customer experience Improved Customer Experience One of the

Boost Marketing Communication with Locobuzz CX Suite Tools
The importance of marketing communication in today’s digital landscape cannot be overstated.

Achieving Excellence with LB #CXSuite
Locobuzz has made the new year even more special for brands by elevating their CX game. We have launched #CXSuite,

Excelling in CX: Proven Strategies for Now and the Future
The importance of CX in the digital age cannot be overstated. In today’s world, businesses that are able to effectively

2024 is very special for CX. Here’s why
As we move into 2025, it is a time of optimism and opportunity for the customer experience (CX) industry. While

Level up your Customer Experience with AI
Digital marketers know that great customer experience, or CX, is essential to gain, engage and retain customers. The best CX

What is Public Relation and Why is it Important For Your Brand?
If you feel Public Relations or PR Team is only important to Celebrities or Influencers and you don’t need it

How Social Commerce is Reshaping Customer Experience
Social media platforms have become an essential aspect of daily life. Users are still interested in their feeds on platforms

Smart Omnichannel Contact Center Platforms for your Business
Do you know that today’s customer has higher expectations from the brands than ever before? They not only want a

How To Map & Measure the Customer Journey
Do you remember the last time you shopped online? All the steps you took to finally bring that product home

Omnichannel Vs Multichannel: What’s the Difference?
You may have observed how you get an email regarding a product you left in your shopping basket on a

What Is Digital CX? Strategies and Trends for 2025
What is Digital Customer Experience? Trends & Strategies The online voyage that your clients take whilst interacting with your brand

Using Facebook and WhatsApp Chatbots to Improve Customer Experience
A strong customer service strategy is the engine that propels a company to new heights of success. Businesses have migrated

What Is Consumer Insights (Customer Insights) With Examples & How To Use Them In 2023?
Consumer insights also known as customer insights provides data which is the most powerful tool today for present day businesses

Top 3 CRM Tools for Real Estate Based on 6000+ Customer Reviews
Only 1/3 of real estate agents feel that they have the tools and skills needed to run a digitally transformed

5 benefits of using a Customer Relationship Management Platform
For any business to grow with sustainability, the customers are the key component. How you interact with your customers and

Few most common CX challenges – how many seem familiar for your brand?
A seamless customer journey is often the deciding factor of whether your brand retains a customer or not.

Different types of CDP
For decades, people have been looking for the right tool, from handwritten filing cards and massive independent mainframes to modern

How to Choose the Best Omnichannel Solution Provider?
Omnichannel Solution is a concept whose need has become an apparent reality now, but its origins lie much beyond the

How chatbots can help you increase sales and customer service?
Due to ever-increasing technological advances in every aspect, it has been necessary to keep up with the pace of these
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