Six Chatbot Mistakes That Are Making You Lose Customers
Here are some common mistakes to avoid while integrating a chatbot for improved customer retention and rapid growth of business.
Technology
Locobuzz: One Tool to Manage all Customer Experience Needs!
An analysis of the different needs of a brand for Consumer Response Management, and how Locobuzz is the answer!
Artificial Intelligence: Boon or Bane, or Way to a Better Future?
From fears of Artificial Intelligence replacing humans to dystopian futures, should it be feared? Or are the fears baseless fear-mongering?
WhatsApp: The One-Stop Shop for Customer Engagement!
WhatsApp has, for any brand, rapidly emerged as the leader in one-on-one conversations with customers. But how can you leverage it? Find out!
Break the Myth: No, Good Enterprise Technology Doesn’t Always Need a Million Dollars
The procurement of enterprise technology is heavily influenced by marketing causing the product’s merits to be partially ignored.
Perfecting The Art Of Data Visualization
Data Visualization is the graphic representation of data. The key is understanding the best ways to reveal complex information at a glance.
Effective Online Reputation Management During COVID
During COVID-19, what must your brand do to keep its Online Reputation Management intact? Read on to find out!
Chatbots in 2021: Why They’re More Important Than Ever!
2021 is going to be the year of chatbots as they become the New World Order of Customer Experience. Here’s why they’re ever so important!
How to Perfect Online Reputation and Response Management
When Online Reputation is low or hampered, brands rank at the bottom of social media-driven customer favor. But, there’s a solution!
A Guide Into the World of Big Data for Small & Medium Enterprises
The main question is: Is Big Data only for big companies? The answer is ‘NO’. Find out why and how to use Big Data for an SME.
