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ResponseGenie: GPT-powered response generator for your CX

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ResponseGenie: GPT-powered response generator for your CX I’m always with you, day and night,Your every move, I’m in your sight.I’m not a stalker, not a spy,But without me, your brand could die.Who am I? Answer: Customer! If you’re involved in any business, you’re in the realm of human interactions. The key to success lies in […]

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Transforming Customer Service Experience with Omnichannel Chatbot

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Transforming customer service experience with omnichannel chatbot Introduction From the very beginning of the onset of the coronavirus pandemic, researchers have found that shoppers’ interest and focus have been shifted to digital platforms more than the whole in-store experience. Even if it is any offline brand, the companies make sure that they provide the consumers

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