A Guide to Online Reputation Management (ORM)
Saving your brand from the wrath of angry customers as well as fraudsters is vital. This is where Online Reputation Management (ORM) comes in.
Busted! Five AI Myths That Should Stop Existing
Here, we break the walls and smash the wrong notions held against AI. So, let’s discuss the five biggest myths around AI!
Important Upcoming Social Media Trends
Social Media is constantly developing and changing. Here are the top Social Media trends you must follow in 2021!
6 Ways to Improve Your Online Response Management
Online Response Management (ORM) is a crucial part of any business. It gives you the ability to manage your online presence effectively. Here’s how to improve your ORM.
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Customer Satisfaction: How To Measure & Improve It
Good Customer Experience is a must for businesses wanting to hold a strong position in the market. But do you know to measure and improve customer experience & satisfaction?
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Five Reasons Why Chatbots Are The Future
Chatbots provide customer service, present product recommendations, and engage customers. Below are a few facts and statistics to prove why chatbots are the future!
All You Need To Know About Chatbots, Your Brand’s BFF
There are many great reasons to have chatbot assistance on your website and/or mobile application, but here are a few essential ones. Find out why chatbots are your brand’s BFF!
All You Need To Know About Chatbots, Your Brand’s BFF Read More »
Top Reasons Why Customer Service is Critical for Businesses
Customer service expectations are rising and consumers are looking at brands to create a seamless online experience. Here’s why that’s so important.
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Understanding Chatbots, the New Buzzword
“Bots are the new apps,” said Microsoft CEO Satya Nadella. But what exactly are chatbots? How does it help your business? Read to find out!
How Social Media is Changing Us Without Us Knowing
Social Media platforms are products but the users do not pay. So how do they earn money? If we’re not paying, someone is.
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